David Burns

David Burns Email and Phone Number

Senior Agile Product Owner @ Ferguson with over 19 years experience. @ Ferguson Enterprises
David Burns's Location
Williamsburg, Virginia, United States, United States
David Burns's Contact Details

David Burns personal email

About David Burns

Senior Product OwnerWith over 19 years of experience in IT, I have successfully led cross-functional teams to deliver innovative and customer-centric solutions. My expertise lies in bridging the gap between business objectives and technical execution, ensuring that products not only meet market demands but also exceed user expectations.Key Achievements:• Product Strategy & Roadmap: Developed and executed comprehensive product strategies and roadmaps, resulting in a 30% increase in associate productivity and a 25% boost in customer satisfaction.• Agile Methodologies: Championed Agile practices, leading to a 40% improvement in team productivity and a significant reduction in time-to-market for new features.• Stakeholder Management: Fostered strong relationships with stakeholders, aligning product vision with business goals and securing buy-in for key initiatives.• User-Centric Design: Implemented user research and feedback loops, enhancing product usability and driving a 20% increase in user engagement.• Data-Driven Decisions: Leveraged analytics and KPIs to inform product decisions, optimizing features and functionalities based on user behavior and market trends

David Burns's Current Company Details
Ferguson Enterprises

Ferguson Enterprises

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Senior Agile Product Owner @ Ferguson with over 19 years experience.
David Burns Work Experience Details
  • Ferguson Enterprises
    Senior Product Owner
    Ferguson Enterprises Jul 2018 - Present
    Virginia, United States
    Implemented Demand Review Council with senior executives to align funding, priorities, business vision and potential risk.Develop and maintain technical backlogs for all teams. Create and manage architecture roadmap.Create initiatives and epics for scrum teams.Collaborate with Solution Architects and guide architecture changes across multiple groups in a consistent way.Collaborate closely with stakeholders to define product vision, requirements, strategy, and roadmaps.Successfully launched three major products, resulting in a 25% increase in user efficiency.
  • Ferguson Enterprises
    Application Development Manager/Acting Product Owner
    Ferguson Enterprises Nov 2015 - Jun 2018
    Virginia, United States
    Led a team of 7 Business Systems Analysts providing guidance, coaching, and performance management.Collaborated with cross-functional teams to define software requirements and ensure alignment with business goals.Implemented Agile methodologies, resulting in improved project delivery and reduced time-to-market by 15%.Independently resolved complex problems related to process improvement, compliance, and risk management.Conducted research, analyzed data, and presented recommendations to senior management.
  • Ferguson Enterprises
    Quality Assurance
    Ferguson Enterprises Mar 2012 - Sep 2015
    Newport News, Virginia
    Created strong guidelines for testing to ensure better results and quality.Led multiple teams during disaster recovery and maintenance weekends.Analyzed test results to better understand what they meant to the customers.Performed complex coding processes to create more accurate and detailed tests and testing scripts.Created newer and better testing guidelines to improve the testing results.
  • Ferguson Enterprises
    Sap Developer
    Ferguson Enterprises Sep 2007 - Feb 2012
    Responsible for creating Data Transformation Service (DTS) packages to populate database tables with legacy ERP dataCreated and maintained Legacy System Migration Workbench (LSMW) programs to load data from the database to SAP SystemsCreated and maintained Batch Data Communication (BDC) programs to load legacy data to SAP SystemsCreated SQL Queries to research and verify data integrityResponsible for working with our vendors, Back Office Associates and Accenture to implement data migration solutions
  • Ferguson Enterprises
    Global Service Desk Analyst
    Ferguson Enterprises Nov 2005 - Sep 2007
    Supported legacy ERP system for all end users. Researched system bugs and other reported issues to advise developers about use cases and business impact of each incident.Performed various system tests to ensure that system maintenance activities did not disrupt any system functionality to end users.Created, approved, and documented problem-solving procedures on the legacy ERP system for our end users' consumption.

David Burns Skills

Erp Business Analysis Software Documentation Process Improvement Inventory Management Program Management Sdlc Quality Assurance Testing Software Development Life Cycle Sql Business Intelligence Visio Itil Certified Data Migration Kanban Data Transformation Services Alm Itil Test Automation Defect Tracking Coaching

Frequently Asked Questions about David Burns

What company does David Burns work for?

David Burns works for Ferguson Enterprises

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David Burns's current role is Senior Agile Product Owner @ Ferguson with over 19 years experience..

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David Burns has skills like Erp, Business Analysis, Software Documentation, Process Improvement, Inventory Management, Program Management, Sdlc, Quality Assurance, Testing, Software Development Life Cycle, Sql, Business Intelligence.

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