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Senior Product OwnerWith over 19 years of experience in IT, I have successfully led cross-functional teams to deliver innovative and customer-centric solutions. My expertise lies in bridging the gap between business objectives and technical execution, ensuring that products not only meet market demands but also exceed user expectations.Key Achievements:• Product Strategy & Roadmap: Developed and executed comprehensive product strategies and roadmaps, resulting in a 30% increase in associate productivity and a 25% boost in customer satisfaction.• Agile Methodologies: Championed Agile practices, leading to a 40% improvement in team productivity and a significant reduction in time-to-market for new features.• Stakeholder Management: Fostered strong relationships with stakeholders, aligning product vision with business goals and securing buy-in for key initiatives.• User-Centric Design: Implemented user research and feedback loops, enhancing product usability and driving a 20% increase in user engagement.• Data-Driven Decisions: Leveraged analytics and KPIs to inform product decisions, optimizing features and functionalities based on user behavior and market trends
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Senior Product OwnerFerguson Enterprises Jul 2018 - PresentVirginia, United StatesImplemented Demand Review Council with senior executives to align funding, priorities, business vision and potential risk.Develop and maintain technical backlogs for all teams. Create and manage architecture roadmap.Create initiatives and epics for scrum teams.Collaborate with Solution Architects and guide architecture changes across multiple groups in a consistent way.Collaborate closely with stakeholders to define product vision, requirements, strategy, and roadmaps.Successfully launched three major products, resulting in a 25% increase in user efficiency. -
Application Development Manager/Acting Product OwnerFerguson Enterprises Nov 2015 - Jun 2018Virginia, United StatesLed a team of 7 Business Systems Analysts providing guidance, coaching, and performance management.Collaborated with cross-functional teams to define software requirements and ensure alignment with business goals.Implemented Agile methodologies, resulting in improved project delivery and reduced time-to-market by 15%.Independently resolved complex problems related to process improvement, compliance, and risk management.Conducted research, analyzed data, and presented recommendations to senior management. -
Quality AssuranceFerguson Enterprises Mar 2012 - Sep 2015Newport News, VirginiaCreated strong guidelines for testing to ensure better results and quality.Led multiple teams during disaster recovery and maintenance weekends.Analyzed test results to better understand what they meant to the customers.Performed complex coding processes to create more accurate and detailed tests and testing scripts.Created newer and better testing guidelines to improve the testing results. -
Sap DeveloperFerguson Enterprises Sep 2007 - Feb 2012Responsible for creating Data Transformation Service (DTS) packages to populate database tables with legacy ERP dataCreated and maintained Legacy System Migration Workbench (LSMW) programs to load data from the database to SAP SystemsCreated and maintained Batch Data Communication (BDC) programs to load legacy data to SAP SystemsCreated SQL Queries to research and verify data integrityResponsible for working with our vendors, Back Office Associates and Accenture to implement data migration solutions -
Global Service Desk AnalystFerguson Enterprises Nov 2005 - Sep 2007Supported legacy ERP system for all end users. Researched system bugs and other reported issues to advise developers about use cases and business impact of each incident.Performed various system tests to ensure that system maintenance activities did not disrupt any system functionality to end users.Created, approved, and documented problem-solving procedures on the legacy ERP system for our end users' consumption.
David Burns Skills
Frequently Asked Questions about David Burns
What company does David Burns work for?
David Burns works for Ferguson Enterprises
What is David Burns's role at the current company?
David Burns's current role is Senior Agile Product Owner @ Ferguson with over 19 years experience..
What is David Burns's email address?
David Burns's email address is da****@****ail.com
What is David Burns's direct phone number?
David Burns's direct phone number is +175796*****
What skills is David Burns known for?
David Burns has skills like Erp, Business Analysis, Software Documentation, Process Improvement, Inventory Management, Program Management, Sdlc, Quality Assurance, Testing, Software Development Life Cycle, Sql, Business Intelligence.
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