Prepared and disbursed all Dept. of Legislation documents including agendas,minutes, and certified legislation of the Common Council and the Board ofEstimate & Apportionment• Performed Dept. of Legislation operations, including the Official Proceedings,making proceedings publicly available through the eCode platform• Assisted in the management of the Office of the City Clerk and its 6 employees byfiling daily cash reports, issuing marriage, dog, and towing licenses, specialevents permits, and alarm registrations• Developed standard operating procedures and form templates for the Clerk’s Officeand Dept. of Vital Statistics, and make them available to the public through theCity of Utica website

• Managed all online dining reservations and guests’ room bookings• Coordinated check-ins and check-outs for all overnight guests with a focus onoperational quality and consistency• Ensured standards of cleanliness and hospitality were maintained across guest rooms,guest suites, and dining area

• Managed the logistics chain as it pertains to food products and perishable goods,including orders, payments, distribution, quality assurance, customer satisfaction andin-bound deliveries• Built relationships and effective communications with various suppliers, transportationcompanies, freight forwarders, and other third party logistics service providers• Assessed vendor contracts so that all deliveries complied with all agreements andregulations made, verifying quotes and pricing

• Led a crew of 20+ individuals in catering full-service social and corporate functions of200+ guests• Handled and distributed inventory including all glassware, cutlery, food prepingredients etc. to appropriate personnel when needed• Organized staff in Event Production set-up and tear-down

• Handled cash reserves of $150,000.00 across 14 branches with 100% accuracy• Answered inquiries regarding financial services for all customers• Completed 50+ monetary transactions per day with 100% FDIC compliance