David C.
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David C. Email & Phone Number

Director Of Information Technology at Rad Source Technologies
Location: Bethlehem, Georgia, United States 8 work roles 2 schools
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Current company
Role
Director Of Information Technology
Location
Bethlehem, Georgia, United States
Company size

Who is David C.? Overview

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David C. is listed as Director Of Information Technology at Rad Source Technologies, a with 54 employees, based in Bethlehem, Georgia, United States. AeroLeads shows a matched LinkedIn profile for David C..

David C. previously worked as IT Manager at Rad Source Technologies and IT Technican Supervisor at Rad Source Technologies, Inc.. David C. holds Bachelor’S Degree, Information Technology Management from Keiser University.

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Rad Source Technologies

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About David C.

Experienced IT executive, excelling in developing and implementing long-term technology strategies aligned with the organization's overall goals and objectives, involving assessing current technology infrastructure, anticipating future needs, evaluating emerging technologies, and creating roadmaps to ensure the effective deployment and utilization of IT resources.Effective communicator with the confidence and drive to lead and manage teams of IT professionals, providing direction, guidance, and support to ensure the successful execution of projects and initiatives, while maintaining responsibility for recruiting, hiring, training, and developing IT staff, as well as fostering a culture of collaboration, innovation, and continuous learning within the IT departmentDemonstrated ability to oversee the allocation of resources, including budget, personnel, and technology assets, to support the organization's IT initiatives, while maintaining responsibility for maximizing the efficiency and effectiveness of IT investments, and ensuring that projects are delivered within budget constraints. Takes strategic approaches that are always mission-driven, efficient, and trailblazing.💡 “There is no such thing as failure. There are only results." --Tony Robbins

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Rad Source Technologies
Rad Source Technologies
Director Of Information Technology
buford, georgia, united states
Website
Employees
54
AeroLeads page
8 roles · 27 years

David C. work experience

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Director Of Information Technology

Current

Buford, Georgia, United States

➡ Maximized a $2 million IT budget, ensuring efficient allocation of resources to meet business needs.➡ Strategically planned and executed long-term technology strategies for Rad Source Technologies, resulting in an 80% increase in operational efficiency and a 45% reduction in IT-related costs over two fiscal quarters.➡ Led and managed a proficient team of IT professionals, overseeing recruitment, training, mentorship, and performance management, decreasing employee turnover… Show more ➡ Maximized a $2 million IT budget, ensuring efficient allocation of resources to meet business needs.➡ Strategically planned and executed long-term technology strategies for Rad Source Technologies, resulting in an 80% increase in operational efficiency and a 45% reduction in IT-related costs over two fiscal quarters.➡ Led and managed a proficient team of IT professionals, overseeing recruitment, training, mentorship, and performance management, decreasing employee turnover within one year.➡ Spearheaded the planning, implementation, and management of all Rad Source IT systems and NetSuite projects, delivering projects on time and under budget; realized total cost savings of $250,000.➡ Championed the security of organizational information and data by implementing robust security policies and procedures, reducing cybersecurity incidents; ensured compliance with industry standards and regulations.➡ Provided oversight for the design, implementation, and management of the organization's technology infrastructure, resulting in a 95% improvement in network performance.➡ Managed relationships with IT vendors and suppliers, driving contract negotiations and ensuring the fulfillment of service-level agreements.➡Guaranteed compliance of Rad Source Technologies' IT systems and processes with pertinent laws, regulations, and industry standards, successfully passing all regulatory audits and zero penalties or fines. Show less

Nov 2021 - Present

It Manager

Buford, Georgia, United States

➡ Led large-scale IT projects, overseeing the design and deployment of new IT systems and services across three new subsidiaries, two in Georgia and one in Las Vegas.➡ Implemented and maintained NetSuite, ensuring seamless integration and optimal functionality.➡ Established and executed comprehensive building security protocols, encompassing badge systems, camera surveillance, and alarm systems.➡ Launched an inaugural ticketing system using Freshdesk, streamlining… Show more ➡ Led large-scale IT projects, overseeing the design and deployment of new IT systems and services across three new subsidiaries, two in Georgia and one in Las Vegas.➡ Implemented and maintained NetSuite, ensuring seamless integration and optimal functionality.➡ Established and executed comprehensive building security protocols, encompassing badge systems, camera surveillance, and alarm systems.➡ Launched an inaugural ticketing system using Freshdesk, streamlining internal communication and issue resolution processes. Show less

Mar 2021 - Nov 2021

It Technican Supervisor

Buford, Georgia, United States

➡ Managed escalations from Tier 1 to Tier 2 support, resolving complex technical issues with a 70% faster turnaround time than industry benchmarks.➡ Conducted bi-monthly training sessions for help desk staff, increasing technical proficiency and decreasing error rates.

Apr 2020 - Mar 2021

It Helpdesk Technician

Buford, Georgia, United States

➡ Fielded an average of 10+ technical support tickets daily, maintaining a first-call resolution rate of 100%.➡ Achieved a 90% customer satisfaction rating based on post-resolution surveys.

Mar 2018 - Apr 2020

Service Desk Analyst Ii

Charlotte, North Carolina, United States

➡ Resolved escalated 10 technical issues from Service Desk Analyst 1, handling intermediate to complex problems via telephone and remote methods; communicated technical issues in a clear, non-technical manner.➡ Proactively alerted management to potential large-scale outages to mitigate the impact, achieving high customer satisfaction ratings; leveraged expertise as a Knowledge Database Subject Matter Expert (SME).

May 2016 - Mar 2018

Global Service Desk Analyst/ Incident Coordinator

Lawrenceville, Georgia, United States

➡ Collaborated closely with 2nd- and 3rd-tier technical staff to strengthen the overall infrastructure, systems, and processes, enabling swift service restoration and maintaining high availability.

Feb 2015 - Mar 2017

Internet Support Technician

Fleming Island, Florida, United States

➡ Delivered daily customer and end-user help desk support; navigated a trouble-ticket system, meticulously recording and tracking user calls and emails to streamline support processes.

Apr 2009 - Apr 2013

Navy

Jacksonville, Florida, United States

➡ Managed laundry services and inventory for the Ships Store; barracks in Jacksonville; and negotiated with vendors on U.S.S. Doyle and Hue City.

2000 - 2009 ~9 yrs
Team & coworkers

Colleagues at Rad Source Technologies

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2 education records

David C. education

FAQ

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What company does David C. work for?

David C. works for Rad Source Technologies.

What is David C.'s role at Rad Source Technologies?

David C. is listed as Director Of Information Technology at Rad Source Technologies.

Where is David C. based?

David C. is based in Bethlehem, Georgia, United States while working with Rad Source Technologies.

What companies has David C. worked for?

David C. has worked for Rad Source Technologies, Rad Source Technologies, Inc., Enpro Industries Inc., At&T, and Us Navy.

Who are David C.'s colleagues at Rad Source Technologies?

David C.'s colleagues at Rad Source Technologies include Dustin Hughes, Charles Dean, Keegan Cargill, Jacob Hughes, and Donna Obryan.

How can I contact David C.?

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What schools did David C. attend?

David C. holds Bachelor’S Degree, Information Technology Management from Keiser University.

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