It Omnichannel Portfolio Director
Current- Responsible of defining, aligning and implementation of Omnichannel strategy for Home Depot. Recommend investment levels and resource allocations across IT to accelerate the strategic vision.
- Lead and implement the Innovation program for new technologies, and identify new market opportunities
- End-to-end responsible for Store systems, POS, Payments, CRM, Contact Center, Sales and e-commerce platforms.
- Manage, coach and motivate a team of +40 individuals to achieve project objectives and their development through coaching and mentoring.
- Design, support and operate new/improved and disruptive end-to-end solutions to build business capabilities and maximize business results while challenging existing service standards.
- Responsible for maintaining stakeholder ́s engagement and communication while understanding business strategy to anticipate and shape demand based on company’s framework.