-Generated application numbers with the City of Chicago to start the permitting process for client projects.-Acted as a liaison between the client and city reviewers for a smooth and quick process to obtain permits.-Oversaw multiple projects at once from start to completion and pursue all additional avenues if necessary.-Provided outstanding customer service to develop a rapport with clients to ensure lasting relationships.

-Staged, as well as disassemble decor for weddings and special events.-Assisted the team in fabricating flower walls and other items catering to client needs.-Arranged chairs, tables, and displays specifically per the request and ideas of the client.-Executed outstanding customer service to ensure a successful outcome per each event.

-Initiated the permitting process for clients to obtain City of Chicago department approvals for permit issuance.-Created RFPs between the developer and consultant examiners to establish a relationship for the permit review process.-Prepared plans and documentation for construction projects to submit to the City of Chicago through the Department of Buildings, Zoning, Office of Underground Construction, Public Way Use, and Chicago Department of Transportation.-Managed multiple projects at a time, such as high-rise mixed-use buildings to single family homes, and scheduled meetings between the client and city hall reviewers when necessary.-Uploaded and submitted projects into ProjectDox, as well as submitted other disciplines of the permitting process when required to the Environmental, Fire, and Health departments.-Developed spreadsheets through Excel to keep track of project reviews as well as verify no delays.-Followed up with the client to ensure all reviews are in good standing, all milestones are completed, and all deadlines are met.-Photographed completed projects to present on the company’s website for the general public to view.

-Collaboratively reviewed with the design team to find the best possible solutions for interior spatial organization.-Procured goods and services from various vendors to ensure the vision of the client is met.-Designed plans and elevations via AutoCAD to showcase the utilization and organization of space to clients.

-Managed a team of Chicagoland Area Service Providers by scheduling installations, services, and supporting customer needs.-Executed an assortment of duties such as managing multiple teams for both installs and service under a high-stress environment.-Trained and mentored new employees in all aspects of operations to ensure accuracy and quality are met.-Consulted with a variety of vendors by way of fulfilling orders, and confirming the delivery of products.

-Assisted new incoming customer calls by creating In Home Demo appointments for potential buyers.-Rectified any complaints by providing customers with alternate solutions such as tech repairs or product replacement.-Satisfied miscellaneous requests by directing or escalating them to the correct department.

-Completed renderings to present to clients in order to show multiple options, post-construction.-Created floor plans for buildings by physically visiting sites, measuring the surroundings, and taking photos for accuracy.-Researched property guidelines for building construction such as zoning code ordinances and landmark restrictions.

-Produced visually appealing presentations of products on a weekly basis based on seasonal and thematic circumstances.-Provided a high level of customer service by complying with and fulfilling customer requests and orders.-Took a part pallet of goods from shipments and organized them onto store floor.

-Delivered plots requested by professors for presentation and teaching purposes in a timely manner.-Provided administration by assisting students with plotter and copier operation.-Calibrated plotters and copiers to ensure high quality and accurate plots.