Led and facilitated Agile practices for three Scrum teams with 4+ engineers and QAs, driving project execution through sprint planning, risk mitigation, and regular reporting to leadership and key stakeholders, ensuring alignment with strategic objectives.Developed comprehensive project plans for two initiatives with undefined milestones, establishing structured timelines, deliverables, and milestone-based tracking systems. For one project, successfully reduced the timeline by 50% by mapping milestones, optimizing scope, and re-estimating tasks, resulting in significantly faster delivery.Collaborated with product and engineering management to prioritize backlog items, ensuring alignment of technical execution with business priorities and maximizing value delivery.Developed a project forecasting calculator using Jira and Microsoft Excel, tracking team progress against deadlines by incorporating team velocity, story point estimates, and remaining time. This tool identified potential risks early, enabling proactive decision-making and timely adjustments to keep projects on track and avoid delays.Optimized engineering and QA resource allocation by partnering with engineering leads and QA managers to ensure sufficient staffing for both development and testing phases, reallocating team members and addressing resource gaps to ensure project success.

Collaborate closely with engineering leads, product managers, and engineers across three distinct Scrum teams in the dual capacity of Technical Project Manager and Scrum Master, effectively driving technical projects and bridging the gap between high-level requirements and day-to-day execution.Partner with engineering managers and product managers to orchestrate a dynamic planning process, prioritizing tasks based on team capacity and capabilities, while considering engineers' workloads both during and outside of work, and also concurrently maintaining project schedules and resource allocations amidst technological uncertainties, multiple dependencies, and evolving requirements.Effectively communicate project status, risks, issues, decisions, and action items to a diverse range of stakeholders, including engineers, engineering and product heads, and C-Suite executives including the CEO.Partner with product and engineering team leads to maintain the team's roadmap and backlog priorities, ensuring a smooth agile development process and minimizing blockers, while concurrently assuming the roles of either product manager or engineering manager if the team lacked designated individuals for these positions.Teamed up with leadership to establish, implement, and oversee project management standards, best practices, and success measures, contributing to overall organizational efficiency and effectiveness, while actively participating in introducing new project management and reporting processes using Jira data and Confluence.

Work closely with agile, cross-functional teams across multiple regions to successfully deliver complex, large-scale, next- generation software/application development projects.Develop digital project schedules, as well as provide support with project requirements, issue resolution, action items, resourcing, and change management needs that arise to ensure teams stay on track.Communicate project status to relevant stakeholders to keep them informed throughout the project’s lifecycle.Proactively anticipate project-related issues/risks and work together with teams to come up with mitigation strategies toensure on-time project delivery.Led an agile development team as the scrum master and reinforced scrum methodologies by hosting daily standups, sprintplanning, backlog grooming, sprint demos, and retrospectives in accordance with scrum methodologies.Supported training and troubleshooting for development teams when transitioning from a legacy agile software to Jira, as well as acted as a Jira administrator to ensure scrum team projects were configured correctly.

Recorded meeting minutes and action items diligently, and collaborated with various business units to support the senior project manager in ensuring timely project completions.Engaged with development, operations, and programming teams to deepen understanding of ongoing projects through consultation.Collaborated with the senior project manager to generate comprehensive project documentation, including scope documents, proposals, and plans, and effectively communicated project progress to stakeholders.Conducted requirement gathering for IT projects and crafted technical documentation (such as spreadsheets, flowcharts, and workflows) to visually articulate current and future processes.Produced a competitive analysis presentation of the company website, delivered it to the Director of Ecommerce and other senior management, and provided actionable suggestions for enhancing website UX.