David Capaldo Email & Phone Number

• Oversee installation, maintenance, and support of all retail sales technology, including EFT, POS systems, and Mobile Devices in over 100 stores in New England and New York.
• Provide training to end-users and author technical resource materials.
• Supported all Retail technology services and programs Payments processing, Gift Cards, Wan Support
• Lead new retail technology business development efforts with independent grocery stores throughout region and manage all phases of system installation and end user support. Earned recognition for securing major account.

Wellesley, MA

• Directed in-store computer operations, including system installations, administration, training, and support at 13 stores.
• Supervised outside vendors, negotiated contracts, and oversaw all projects in the retail environment.
• Key contributor in evaluating POS/Payments requirements for business and selecting new technology.

Burlington, MA

• Provided software support for major accounts.
• Supervised installations, training, and support of ICL product line.
• Conducted on-site testing of new software and hardware additions from development to installation.
• Managed major account roll-out of products and new applications, including planning installation schedules and supervising field staff.
• Set-up and performed sales presentations to major accounts.
• Served as an instructor for company-wide training classes.