A Franchise Operations & Development Executive with a history of serving as a positive/influential leader and advisor to individual business segments in multiple franchised markets. Designs long and short-term strategies that drive business growth, overcome economic challenges, and transform struggling operations into high-performing business units. Leverages expertise in statical analysis to define, isolate, and formulate solutions to issues related to talent, sales, guest satisfaction, finances, and market share. Promotes collaboration, team building, and open communication between all stakeholders, including front-line operations and corporate offices.

Directed integrated business operations to source, analyze, negotiate, secure, and sell assets while maximizing returns on investments (ROI) throughout shifting economic climates.

Salata Salad Kitchen Franchisee

Delivered top-level insight and expertise to support the individual business units in attaining their sales, profit, and expansion goals while serving as a corporate chief operating officer (COO), consultant, advisor, and subject matter expert, promoting collaboration between corporate and front-line teams, analyzing business data, defining roadblocks, and recommending operational action plans.

Played a key role in eventual business growth of start-up, upscaling from 7 initial locations to 90+ at present. Reported directly to CEO, while handling special projects with impact on business growth and operational efficiency.