A highly motivated and experienced PMO and Program Manager specialising in the transformation of organisations to provide a more commercially orientated capability that focuses on the delivery of business and customer outcomes and reduces complexity. Significant experience in the transformation of under performing IT departments into high performing, commercially orientated teams that are trusted and valued by their customers.Additional capabilities and experience include the concurrent delivery, management and coordination of complex, multi-million dollar programs of work spanning multiple business environments and technology platforms. Proven leadership skills in the set-up, management and improvement of Project Management Offices as well as managing complete solution delivery functions, end-to-end program and project deliverables as well as extensive experience of managing 3rd party developments and deliveries, both on and off shore.High degree of business acumen, pragmatism and common sense whilst focussing on required deliverables and tangible, business valuable outcomes.

• Project Management Office (PMO), Program & Project & Iteration Management• Management of multiple programs/portfolios of work for each functional unit• Member of the Change Management Board – communication with the Direct Insurance Executive on progress of projects, pipeline of future work, alignment with business strategy, assessment of future projects and their accompanying business cases• Responsible for the ongoing management of the Business Technology Services PMO• Business Strategy Liaison - Liaise with senior business resources and IS Customer Relationship Managers to better understand individual business unit strategies and upcoming work. Advise on technical strategies to meet their needs and identify commonality across multiple business streams enabling better use of existing and new technology• Member of the Direct Insurance Transformation team responsible for the execution of the business strategy 5 year initiative• Responsible for the introduction and subsequent widespread adoption of Agile within IAG

April 2007 - December 2007 : Business Solutions Manager, Allianz AustraliaJan 2007 - April 2007 : Project Rescue, QBE Insurance and Pega SystemsJan 2006 - December 2006 : Project Manager, Toyota Financial Services

Roles held;1. IT Transformation Manager 2. eCommerce Program Manager, responsible for managing our outsourced development partner (Accenture)3. eCommerce Project Manager, working with a dual team of in-house expertise and our outsourced development partner (Accenture)