David Carter Email & Phone Number

Southampton, United Kingdom

Southampton, United Kingdom

Weybridge, Surrey, United Kingdom

Manage the central air team, work with the brand revenue teams to develop air allocation strategies to compliment free sale scheduled airline sourcing, Airline and supplier relationship management, cost effective procurement and contracting of hotel and transfer ancillary product. Contract negotiation balancing risk and flexibility to help deliver revenue and margin targets. Ensuring all product is loaded in the in-house systems for deployment going on sale. Various ongoing projects to improve and enhance the booking of air in relation to GDS and ticketing.

Salisbury, United Kingdom

Research and design new battlefield, archaeology and historically themed tour itineraries.Contracting and cost negotiation with suppliers. Historical factual copy writing and proof reading. Conduct regular competitor analysis for emerging trends.

Southampton

Cost negotiation and contracting of scheduled air seats and overseas ground agents. Itinerary design and destination research for charity challenge treks, occasionally travelling as tour manager. Producing accurate visa information and supporting documentation. Copy writing for itineraries and proof reading documentation. Compiling tour manager notes and conducting pre-tour briefings. Competitor analysis and emerging trends.

Direct responsibility for forward planning and managing cruise ship and river cruise turnarounds working with both internal departments and external suppliers both in the UK and overseas, ensuring costs were within budget. Contracted and managed the air programme for all fly-cruises, forecasting the split between charter and scheduled flights, routing's and seat inventory to meet uplift requirements. Reporting on performance and managing delays. Close liaison with charter airlines to ensure onboard service was in line with brand expectation. Contracted and managed relationships with external suppliers, negotiating cost savings and maintaining service level agreements and key performance indicators. Coordinated and managed quayside operations in conjunction with ships staff and shore side agencies. Attended emergency response training courses and have managed emergency situations such the Ash Cloud & airport closures. Managed the cruise division's warehousing requirements arranging transport and associated paperwork for deliveries and collections to/from the ships both in the UK and overseas. Checked all passenger documentation detailing flight/airport information and joining instructions to reduce errors. Ensured that Public Health (Noro Virus) protocols and preventative measures were adhered to for joining passengers.

Managing the day to day running of the Air Operations team, the update and issue of charter flight schedules across all Carnival UK brands, managing service level agreements and tenders, airport representation contracting and relationship management, in-flight service and menu selection, Public Health Committee representative for the Air Department. Project work - Charter flight seating web portal, communication protocols, emergency response planning.

Cruise ship turnaround planning both in the UK and overseas, Duty Manager at Southampton cruise terminals for P&O, Princess and Cunard cruise ship turnaround operations, managing the shore side check-in for passengers, managing the baggage teams and ensuring passenger disembarkation and embarkation ran smoothly and on time

Cruise itinerary planning, shore excursion design and content, destination research and inspection visits, supplier contracting and cost negotiation, writing brochure copy and shore excursion guides, working on board the ship as Shore Excursion Manager for the cruises that I planned.

Ba, Social Science

Sociological Analysis, Research Methodologies, International Development Economics, Human Resource Management, Marketing and British.

Higher National Diploma, Public Administration

Urban Sociology, Accounting Procedures, Information Technology, Business Law, Human Resource Management and Administration Management

Btec National Business & Finance

Accounting Procedures, Banking, Business Law, Marketing, People in Organisations, Organisational Environment and Information Technology.