As the South Florida Account Manager for TEKsystems' End User Services, my focus is to professionally network with IT leaders and professionals to help organizations and professionals meet their business, technology, and career goals/initiatives.Through industry/customer/local market knowledge, we are able to provide a solution-based approach through IT and network staff augmentation and direct placement services: managed, project-based, and outsourced applications and network infrastructure services-education services, and comprehensive workforce management solutions.Responsible for building client relationships, understanding the local/national markets and trends, and consulting with clients to implement the most effective solution based on desired outcomes - Specialize in providing flexible network and infrastructure based services to an enterprise client-base in South Florida - Lead teams in support of delivering End User Initiatives- Service Desk, Desktop Support, Multidiscipline Support. TEKsystems Expertise includes: - IT Services (project-based, managed, outsourced, and training services) - IT Staffing (contract, contract-to-hire, and direct placement) - IT Talent Management (attraction, delivery, retention, market analytics)

Responsible for utilizing sales techniques to close business on the first call and continue to service the guest, as well as, managing their expectations throughout the entire process up until the time guest departs.Conduct training sessions for team members to help develop closing techniques, sell vacation protection plan, and how to upgrade accommodations. Maintain client database with over 25,000 nation-wide travelers.Average booking achievements with consistently twice as high as company averages.Continuously meet and exceed daily and monthly sales goals including, but not limited to:Three time Centurion - 100+ bookings ConsecutivelyCarnival Cruise Lines is a British-American owned cruise line, based in Doral, Florida, a suburb of Miami in the United States. Originally an independent company founded in 1972 by Ted Arison, the company is now one of ten cruise ship brands owned and operated by Carnival Corporation & plc. The company has the largest fleet in the group, with 24 vessels currently in operation that account for 21.1% of the worldwide market share