Operations Executive
Fred Olsen
Ipswich, United Kingdom
Employed as an Operations Executive for a small escorted tours sector of the business, I gained valuable experience and knowledge in the running of a small tour operator. From creating a brochure, to packaging and building tours, to promoting, selling and completing administration of tours, I learnt all aspects of how to run a small tour operator. As the business needs changed, I learnt quickly to diversify my role, which shows my adaptability and eagerness to succeed within a small team. I also worked alongside a number of Franchisee's on a day to day basis, helping them develop their own businesses, from updating special offers, problem solving, to sourcing deals, formatting and sending 'eblasts' to send to their customer databases. I established excellent working relationships with a number of cruise line industry partners, in particular focusing on growing the companies' group travel business. With daily analysis of cruise prices using price trackers, we were able to react quickly and advertise these offers to our customers first.