David Cavender Email & Phone Number

Reston, Virginia, Us

Responsible for managing organizational cyber security program to include: situational awareness and initiating actions to improve or restore IA posture, Security Reviews and Audits of systems in NIPR and SIPR environments, Submission of DIACAP and RMF ATO or Release packages for AO approval, Utilize and maintain organizational tools in support of activities• Ensure procedures are followed for access control and account activities, signing 2875’s, and tracking as required • Review and submit change management documents for IA controls in eMASS and SharePoint,• Coordination of any changes or modifications to hardware, software or firmware for multiple systems with ISSM, to include submission of information to SCA and AODR in regards to ATOs• Initiate and track POA&Ms for multiple systems within organization• Review audit/monitoring of systems weekly, monthly and annual as required by policy and controls• SME support for security and IA direction regarding hardware and software (server, desktop and network resources, upgrades, patching, and unscheduled events)• Coordinate any required SIPR cyber security actions (e.g. CMI or TCNO status)

Reston, Va, Us

Responsible for managing organizational cyber security program to include: situational awareness and initiating actions to improve or restore IA posture, Security Reviews and Audits of systems in NIPR and SIPR environments, Submission of DIACAP and RMF ATO or Release packages for AO approval, Utilize and maintain organizational tools in support of activities• Ensure procedures are followed for access control and account activities, signing 2875’s, and tracking as required • Review and submit change management documents for IA controls in eMASS and SharePoint,• Coordination of any changes or modifications to hardware, software or firmware for multiple systems with ISSM, to include submission of information to SCA and AODR in regards to ATOs• Initiate and track POA&Ms for multiple systems within organization• Review audit/monitoring of systems weekly, monthly and annual as required by policy and controls• SME support for security and IA direction regarding hardware and software (server, desktop and network resources, upgrades, patching, and unscheduled events)• Coordinate any required SIPR cyber security actions (e.g. CMI or TCNO status)

Responsible for maintaining situational awareness and initiating actions to improve or restore IA posture, conduct software request reviews with JSIG and JAFN requirements, Security Audits of systems in SAP/SAR environments, Utilize Remedy, DRA, SharePoint and IAO Express in support activity• Ensure procedures/controls are followed for access controls and account activities (creating, modifying, monitoring), signing 2875’s, and User Agreement tracking as required • Provide audit/monitoring of accounts weekly, monthly and annual as required by policy and controls• Review audit/monitoring logs of workstation and servers weekly or required by policy and controls• SME support regarding security and IA direction for hardware and software (server, desktop and network resources, upgrades, patching, and unscheduled events)

Washington, Dc, Washington, Dc, Us

Responsible for maintaining situational awareness and initiating actions to improve or restore IA posture as well as conducting security reviews of IA controls and testing of selected IA controls, Maintain eMASS, VMS, TCNO, Firewall Exception, DNS Registry, POA&M, and IA control compliance for software and hardware version releases- Actively involved in review and submission of Pre-Certification documents and IA controls- Provide SME support regarding security and IA direction for hardware and software (server, desktop and network resources, upgrades, patching, and unscheduled events- Ensure software patches, security fixes and service releases are implemented and coordinated with network and system administrators per AF Network Operations and Security Center (AFNOSC)

Responsible for technical services and support in configuration, implementation, operation, and troubleshooting of organizational networks and computers connected to Wright Patterson Air Force Base- Utilized incident management systems to manage and resolve customer service support issues- Provide priority support with timely and expert technical direction and assistance regarding desktop and network resources, upgrades, patching, and unscheduled events- Validate computer requirements and hardware and software inventory levels and locations- Ensure software patches, security fixes and service releases are implemented and coordinated with IAO and directives per AF Network Operations and Security Center (AFNOSC)

Colorado Springs, Co, Us

Responsible for creating, distributing and reporting on command, control, communications and computers (C4) notice to Airmen (NOTAM), Employed incident management systems to manage, triage incidents and provide customer service support in resolving issues, Created and updated briefings, coordination and planning of change requests for hardware and software upgrades, patching, and unscheduled events, Coordinated, scheduled, and managed events including outage and degradation of equipment or services- Developed process procedures and publications for distribution on SharePoint- Create and deliver metrics reporting for contract requirements - Proactively monitor events and requests to ensure all escalations are resolved in a timely manner- Resolve any operational issues for Orders Tracking and Change Management team

Houston, Texas, Us

Responsible for Dayton Vendor Management Center Operations providing leveraged functions across multiple accounts, service providers, and system support agencies- Direct Management of financials regarding forecasting, portfolio support, billing/invoicing and reconciliations with service providers- Lead teams in resolving common and complex technical/business issues, meeting and exceeding required metrics for both internal and external accounts - Ensured compliance to established policies and corporate direction

West Hartford, Us

Responsible for leading teams in support of Production and Development Infrastructures, Applications, and 1st Level Support of the internal systems with 24 X 7 response requirements- Managed all IT Procurement and Maintenance activity supporting the organizations infrastructure, hardware, and software- Established and managed teams delivering application and infrastructure development in support of EDS Multi Year Plan and Portfolio / Capabilities direction (EDS Corporate tool & direction)- Developed alliances with Service Providers and Contractors in support of applications and infrastructure- Responsible for budget, forecasting and procurement of over $4.7 Million annually- Coordinated delivery and qualification of projects for a Federal R&E Tax Credit with a submission value of over $1.8 Million

West Hartford, Us

Responsible for leading teams supporting Asset Management, Dispatch and Escalations regarding Desktop, Servers, Network and Voice Service Desks, including Internal Application and Systems support- Established strategic alliances with service providers to reduce costs and improve deliverables- Reviewed and managed Service Level Agreements (SLA) with Service Providers and Contractors- Defined and reviewed measurable Key Service Indicators (KSI) to ensure adherence of contracts- Administered teams career development, objectives, performance reviews, salary actions- Managed P&L, Financial Outlook and Variance submission for teams

West Hartford, Us

Responsible for Vendor Management, SLA’s and meeting Delivery Executive obligations to Customer accounts, within but not limited to Manufacturing, Government, and Services oriented industries - Negotiated and managed multiple service provider support contracts, provided support for sales pursuits - Primary contact for escalations and resolution of service provider issues on call 24 x 7, Interfaced with Customers/Accounts at their site to resolve critical issues when required - Implemented new accounts and coordinated interface requirements for automated delivery of tickets to Service Providers or Helpdesk systems- Team development and training

West Hartford, Us

Responsible for Project Management of new branch offices to include, but not limited to relocation and implementation for GMAC and MIC customers- Overall responsibility for site setup and operation of infrastructure and all computer systems, including: communication network equipment/Satellite and LAN, design and layout of facilities, HVAC and UPS requirements- Lead technical contact for support including problem identification on unique equipment malfunctions and resolution, responsible for successful installation of data circuits, modems, and printers-Mentored and trained new team members on coax elimination installations, testing of hardware, system software and troubleshooting of data circuits, PC’s, terminals and printers

West Hartford, Us

- Team Leader of Cost and Pricing Staff. Responsible for processing of cost requests- Developed, implemented and supported a confidential cost information process providing online access to the Executive Office to improve efficiencies and reduce delays with financial activities- Supported the procurement process for data processing equipment and related services for internal and external customers. - Negotiated Service Provider cost reductions for base contracts and new purchases

- Responsible for processing of requests for raw material and components for robotic assembly- Instituted and supported meetings with Engineering, Machinist and Manufacturing to improve efficiencies- Supported the procurement process to produce cost analysis of robotic assemblies

- Responsible for production scheduling of assemblies for plant and vendors, maintaining inventory of raw materials and components, ensured all records and special processes met or exceeded any government or Mfr standards, performed quality control testing and inspections during production and component installation- Negotiated vendor service rates and provided cost analysis to plant management- TIG welding, brazing and metal fabrication for assemblies