David Celestine Email & Phone Number

La Porte, Texas, United States

AMERICOLD, LA PORTE, TX 2021 - PRESENTImport Export Logistics Coordinator• Supported the CSR Team/Office Manager in the daily interaction with customers and resolve any issues arising in the day-to-day operation and escalate to Senior Management as needed.• Manage all assigned national, major, and key accounts at the site within established procedures and performance standards.• Responsible for account set up and administration, invoicing, and account credits thru the established WMS system and SAP. • Documented, maintained records and files on a daily basis using logs, email queues, and various systems both in-house and customer base.• Assisted Office Manager with account set up and administration, invoicing, and account credits thru the WMS system and SAP. • One of two site SME for import and export documentation processes and worked with US Customs, FDA and USDA inspectors daily for food safety inspections, document processing, exams and other issues as needed.• Analyzed and error proofed USDA shipping documents required for exporting goods such as transit certificates, permissions letters, and health certificates to ensure compliance with import and export regulations.• Processed daily warehouse reports and container loading schedules for communication with Operations Team, customers, and carriers for issuing of equipment from terminals to the warehouse for loading and return to the port of departure to meet established sailing dates.• Onboarded new CSR hires and served as the new hire mentor and trainer on customer service functions.

La Porte, Texas, United States

• Given increased responsibilities in January 2014 to include duties of the Office Manager.• Responsible for leading and directing the Import/Export Customer Service Team, Office Administration, and Human Resource activities.• Assist General Manager in roll out of policies, procedures, document and maintain training records on all corporate, local management team’s policies, safety, and human resource training. • Maintain paper and electronic filing systems for warehouse records, account payables and accounts receivable records, correspondences and other site and company communications. • Prepare, review, and distribute monthly financial reports and address any delinquent customer accounts.• Initiate and coordinate the recruitment and hiring process for all frontline associates.• Process I-9 documents, coordinate pre-employment testing, background checks and new hire orientation trainings and benefits and annual open enrollments.• Process bi-weekly payroll in Kronos Workforce along with any payroll changes for terminations, promotions, pay changes and increases.• Initiate and maintain all files and correspondences regarding FMLA and Short-Term Disability.

La Porte, Texas, United States

• Assisted the Operations Manager in overseeing the activities of the export department.• Processed data entry of inbound freight and prepared outbound bill of ladings for shipment.• Point of contact between the transportation department and warehouse for issuing of equipment from terminals to the warehouse for loading and return to the port to depart on sailing vessels.• Analyze and error proof shipping documents required for exporting goods such as transit certificates, permissions letters, and health certificates to ensure compliance with export regulations.• Point of contact for customer inquiries about shipments, invoices, or any issues about service.• Process daily warehouse reports for communication on loading deadlines, equipment pick up and return.

Houston, Texas, United States

Regional Distribution Center Warehouse Coach (2007 – 2010)• Supervised and directed thirty-five front line and three exempt management employees in warehouse and shipping activities to ensure efficient operation to achieve departmental and organizational goals specific to company KPI’s.Administrator/Inventory Control/Product Supply Analyst (2003 – 2007)• Monitored on-time shipment of finished goods and supplied administrative support to the shipping department. Customer Service Specialist (2001 – 2003)• Supported relationships with independent customers, company warehouses, production scheduler, shipping department and QA department to ensure prompt and accurate order fulfillment of customer orders. Warehouse Coach (1999 – 2001)• Interviewed and promoted to Warehouse Coach, August 1999. • Supplied leadership and direction to warehouse teams, developed and supported feedback and training systems, cost management, inventory control, planning and implementing continuous improvement processes to drive results using a team-based system. Route Coordinator, Direct Store Delivery (1997 – 1999)• Coordinated activities of a route pick operation in a high-performance team-based system. • Processed retail and foodservice orders for eight cross-dock facilities consisting of sixty-four sales routes. • Team Lead for retail pick operation. Responsible for leading team in prompt and efficient picking, auditing, and loading of all outbound trailers to eight cross-dock facilities in Texas.

Houston, Texas, United States

• Started as a general laborer and promoted to the position of supervisor in March 1989. Supervised night shift production, blending, sanitation, in addition to warehouse/shipping operations of portion packed fruit juice in an USDA inspected plant.

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Education record

Education record