Manager of CRM data analytics team, responsible for customer retention and customer analytics

Senior analyst, specialising in digital marketing, but also worked to ensure accurate and reliable delivery of operations and customer analytics projects across multiple departments of the business. David also managed a junior member of the analytics team, taking accountability for their workstack, deliverables, and all other management duties.

Lead analyst for dashboard development. Technical lead for multiple dashboard development projects, accountable for dashboard suites built for 6 markets of an international furniture retailer. Consultant to the central dashboard Qlik development team of a major international bank.

SofoNic is the Nicaraguan branch of the international construction network EcoSur. The company identified the requirement to measure how their construction projects impact the greater community. My role was to work as part of a team to design a methodology of impact analysis; then I was in charge of a small team of employees performing the data collection and analysis; before presenting the results to the executive board.Based on the results of the impact analysis, Ecosur extended my contract to include implementation of the impact analysis on two further construction projects, one of which involved sending me abroad to El Salvador.As a requirement of my university course, I was given a score out 97 out of 100 based on my work ethic and teamwork from my supervisor.