David Chalson Email & Phone Number

Denver Metropolitan Area

Broomfield, Co

- Efficiently provided superior customer service to inbound consumers to drive sales growth- Cultivated and developed new sales with existing consumers - Maintained knowledge of competitive products to effectively address and dismiss consumers objections to Webroot solutions- Met or exceeded monthly quotas- FY 2018 Presidents Club

Greater Denver Area

- Consistently led team in weekly transactions of cross and up-selling services and other offerings to customers- Verified accuracy and validity of inbound and outbound customer requests - Accommodated customer business needs, including up-selling members to new service plans- Handled and managed initial contact on customer disputes - Met monthly goals and achieved President Club status two months consecutively

Greater Denver Area

- Renewed existing accounts and cross-sold additional products to assigned customers - Developed new customer relationships to ensure new business and new subscribers in pipeline - Provided extensive product training to real estate agents to connect product features with customer value - Navigated multiple browsers including a high proficiency with SalesForce software- Met and exceeded set sales quotas on a monthly basis- Managed and tracked sales goals - Developed creative incentive programs to generate more sales within the team

Greater Denver Area

- Supervised the daily activities of the office (approval of employee timesheets, employee scheduling, tracked business revenue and created projections for daily, weekly and monthly business)- Maintained and increased financial goals created for the office by implementing sales contests to help motivate employees to reach daily and monthly objectives - Continued to generate new business with weekly sales calls and sustained a positive and professional rapport with current accounts - Persuasively and efficiently sold optional services, vehicle upgrades and other products to customers which increased monthly revenue- Processed customer rentals with accuracy and acute attention to detail

Greater New York City Area

- Generated program plans and schedules - Managed Marketing support - Coordinated and managed export licensing (ITAR) with Legal Department - Arranged and monitored hardware and software builds with Engineering and Manufacturing Departments to ensure program deadlines were maintained- Planned and coordinated Kickoff Meetings - Generated and executed Closeout Plans and Lessons Learned- Supported proposal and negotiation preparation- Served as a liaison with Engineering Departments and operating units in the resolution of cost, schedule and performance issues- Developed and managed risk mitigation plans- Supported manufacturing for the build of multiple deliverables- Established relationships with external and internal suppliers- Enhanced program plans and schedules- Coordinated contractual meetings- Generated and presented various metrics including earned value, manpower loading, various burn down charts and productivity to Senior Management- Created material plans and schedules- Managed general procurement and major suppliers- Directed Engineering Change Notices and SDRL Deliveries- Attended IEEE and PMI Meetings- Expedited materials- Coordinated external and internal deliveries with contractors- Directed suppliers