Team Lead and Hypercare Lead / Divestment / Refined Products RetailerLead a team of Business Analysts for a major Energy company divestment through requirement discovery workshops, design and build, testing, and cutover. Additionally, worked as the IT Retail Hypercare Lead and ensured transition from project to the support organization. Business Analyst / Endur Implementation / Energy Trader & MarketerActive Position Manager Functional Specialist in a v14.1 Endur Financial Gas implementation. Designed and documented multiple processes such as APM Start of Day, and automated the process via Trade Process Manager workflow. Developed the custom integration packages for the customization of APM for the client. Designed a number of reports to be used by traders day-to-day to monitor positions. Assisted in performance testing and tuning. Assisted in Training business users and UAT support.BA and Support Lead/ Endur Support/ Energy Trader, Producer & MarketerProvided level two BA support for traders, analysts, and logistics operators for their intra-day reporting tool by explaining gaps in Exposure and PNL. Worked with the Client support management team on day-to-day operations. Helped design new Operations and Inventory reports. Coordinated with the offshore team to address any defects (development and testing) for Endur v11 Production Environment for Crude Oil. Developed and Provided training for APM to users..