David Chatelain Email & Phone Number

Sandy Springs, GA

• Experience in reporting, investigating, managing, and resolving workers' compensation claims, demonstrating proficiency in handling compliance-related issues and ensuring adherence to regulatory requirements.
• Ability to provide direction and support to insurance carrier claim adjusters and defense attorneys, showcasing effective collaboration with external partners to ensure compliance with insurance regulations and legal.
• Skill in identifying claim trends and developing safety recommendations to mitigate workers' compensation costs, demonstrating proactive risk management and compliance efforts to ensure a safe work environment.
• Experience in identifying, evaluating, and providing risk management recommendations to minimize business risks and overall cost of risk, highlighting a strategic approach to compliance and risk mitigation.
• Experience in filing applicable reports and remitting payments for workers' compensation in monopolistic states, showcasing compliance with state-specific regulatory requirements and reporting obligations.
• Responsible for managing and distributing risk management period reports, demonstrating proficiency in data management and reporting for compliance purposes.

Norcross, Georgia

" Manage the processing and completion of complex workers' compensation claims for staff who experience minor to severe injuries on the job. Listen closely to each complaint / case, take steps to gather required information, and collaborate and work closely with attorneys to successfully reach a compensation agreement that is satisfactory to all parties.

• Analyzed claim exposure to assess the appropriate course of action and ensure proper settlement or closure of claims in alignment with state regulations, company policies, and client guidelines.
• Cultivated and sustained strong relationships with client contacts to enhance retention and consistently exceed client expectations while adhering to established policies and procedures.
• Managed and provided oversight on claim files, including indemnity determination, loss of income calculations, medical relevance assessment, treatment plan evaluation, and return-to-work strategies to ensure timely and.
• Handled legal aspects of claims, including negotiation of settlements, formulation of litigation strategies in collaboration with assigned attorneys, and representation in depositions, mediations, and hearings.
• Evaluated claims for reserve adequacy and settlement potential, leveraging knowledge of MSAs (Medicare Set-Asides) and structured annuities where applicable.
• Documented all claim activities promptly and effectively, maintaining comprehensive records that support the resolution of each claim.