David Chatterton Email & Phone Number

United Kingdom

Birkenhead, England, United Kingdom

Liverpool, Merseyside, United Kingdom

- Adapting company security policies- Regular contract reviews and supplier tendering - Chair of North West Technical Forum for 4 years, made up of technical peers from other Housing Associations- Implementation of Citrix Netscaler with MFA- Design and migration into on-premise Office 365 with end user workshops and training- Streamlining the customer/tenant experience for rent payments / repairs by utilising automation on telephony IVR and self service provisions in main office- Citrix Presentation 4.5 to XenApp 6.5 migration- Cisco ASA Firewall resiliency in active/passive configuration- Implementation of Meraki Wireless Access Points for main office and sheltered schemes- Design and build of Dell Equilogic SAN and VMWare to HyperV migrations for 52 virtual machines

Manchester, United Kingdom

- Started own business offering services on network management, Citrix consultancy for North West- Management of other businesses budgets, providing guidance/proposals on obtaining Board buy-ins- Providing monthly visits to 7 clients, all of different sectors and ICT expectations

London, United Kingdom

- Working across the country, predominantly in London for an IT outsourced serviceprovider. Clients ranged from Stock Brokers, Jewish security services, Solicitors to West End Musical Theatres- Designing of Hosted Desktop Solution (Citrix)- Design of London based Stock Broker network to provide new infrastructure to their datacentre, and MPLS network with OSPF to remote offices. High demand network for trading transactions- Design of a Yorkshire Savings bank network, providing resiliency, security first infrastructure- Project lead for many migrations and network refreshes

Ewloe, Flintshire, United Kingdom

- Unilever outsourced their IT servicedesk and hardware contracts to Dell. I workedwith the programme team to deliver training across 16 countries within European- This job started as ITIL process management training to each business. Providingtraining on change management and advising of rollout updates- This opportunity gave me insight into network replacements and desktopdeployment at a large scale. Also allowing me to learn the fundamentals of foodsupply chain across Europe- I became resident in Amsterdam / Rotterdam for 6 months providing training to thenew Service Desk analysts and floorwalker for support queries. I revisited the 16countries to then deliver a train the trainer package on Windows XP. This trainingwould then be cascaded to the 46,000+ employees affected by the changes

Liverpool, Merseyside, United Kingdom

- Staying within British Telecom I became in house trainer for new starters. Providingnew employees with an 8 week induction course. Ranging from health & safety to thebusiness systems.- I provided a cheaper solution of Microsoftcourses by gaining the site a Microsoft Partner, over outsourcing training. This allowed myself to purchase MCSE trainingmaterial. Following on from the training, I was able to demonstrate savings and economies of scale by having 1st line analysts resolving more issues at first contact

Liverpool, Merseyside, United Kingdom

- Providing complete remote support to British Telecom's Digital Office and Subscription Computing products- Companies ranged from Cyber Cafes, Councils to Primary Schools- Providing the remote diagnostic, fix and hardware engineer dispatch

Widnes, Cheshire, United Kingdom

Employed for Millennium bug with the migration into a new Asset Management systemUpgrading the coaxial network to CAT5Assisting with Citrix Presentation 4.5 across factory at French offices