David Chen Email & Phone Number

Long Beach, California, Us

• Modernized IT services by migrating legacy applications to modern cloud based services to drive technology innovation. • Serve as Information Security Officer for the company, responsible for developing security standards, security program implementation, vendor risk management and security risk assessments.• Developed and implemented information security and incident response programs helping the company obtain a SOC 2 Type II certification. • Implemented Splunk SIEM security solution, Okta identity management, Proofpoint email security, CrowdStrike endpoint security, Zscaler web security and zero trust VPN solutions to significantly improve the security posture of the organization and allow workers to securely work from home.• Manage 80+ vendor relationships for cloud services, subscriptions, and software enterprise agreements including structuring contract terms and contract negotiations. • Manage and direct IT Systems, IT Security and IT Helpdesk teams.

Long Beach, California, Us

• Upgraded obsolete technologies and expand infrastructure for a rapidly growing software company. Provide global end user support for 400+ employees and expand the company’s network to 7 branch offices. Hire, train and develop IT staff.• Implemented VMWare private cloud cluster and vSAN. Delivered a highly performant, scalable and reliable virtualization cluster that improved performance by 600%, reduced storage cost by 60%, consolidated physical rack space by 50%, increased system availability and reduced deployment times for systems from days to minutes.• Implemented network and systems expansion for 7 new branch offices worldwide. Improved latency for applications and network designs for high availability and graceful failures in the event of network disruptions for remote offices.• Developed disaster recovery, high availability and fault tolerance solutions for critical infrastructure and implementation of monitoring systems bringing application and network availability from 95% to 99.9%. Implemented corporate-wide, centralized backup system reducing data recovery times from days to minutes.

Long Beach, California, Us

Los Angeles, Ca, Us

• Architected and developed UCLA’s electronic transcript printing and archive document retrieval system.• Lead developer in UCLA’s new student records database system. Designed new schemas and developed ETL processes for converting older data.• Designed and developed UCLA’s Course Inventory Management System (CIMS) used to manage the 10,000 classes taught on campus. CIMS replaced a complex paper routing and approval process allowing staff to manage and create new courses over a period of days instead of weeks.• Created and managed API and staff tools for student records and course information used by developers across campus to access data previously only available across slow mainframes.