David Chen Email & Phone Number

Long Beach, California, US

• Modernized IT services by migrating legacy applications to modern cloud based services to drive technology innovation.
• Serve as Information Security Officer for the company, responsible for developing security standards, security program implementation, vendor risk management and security risk assessments.
• Developed and implemented information security and incident response programs helping the company obtain a SOC 2 Type II certification.
• Implemented Splunk SIEM security solution, Okta identity management, Proofpoint email security, CrowdStrike endpoint security, Zscaler web security and zero trust VPN solutions to significantly improve the security.
• Manage 80+ vendor relationships for cloud services, subscriptions, and software enterprise agreements including structuring contract terms and contract negotiations.
• Manage and direct IT Systems, IT Security and IT Helpdesk teams.

Long Beach, California, US

• Upgraded obsolete technologies and expand infrastructure for a rapidly growing software company. Provide global end user support for 400+ employees and expand the company’s network to 7 branch offices. Hire, train and.
• Implemented VMWare private cloud cluster and vSAN. Delivered a highly performant, scalable and reliable virtualization cluster that improved performance by 600%, reduced storage cost by 60%, consolidated physical rack.
• Implemented network and systems expansion for 7 new branch offices worldwide. Improved latency for applications and network designs for high availability and graceful failures in the event of network disruptions for.
• Developed disaster recovery, high availability and fault tolerance solutions for critical infrastructure and implementation of monitoring systems bringing application and network availability from 95% to 99.9%..

Long Beach, California, US

Los Angeles, CA, US

• Architected and developed UCLA’s electronic transcript printing and archive document retrieval system.
• Lead developer in UCLA’s new student records database system. Designed new schemas and developed ETL processes for converting older data.
• Designed and developed UCLA’s Course Inventory Management System (CIMS) used to manage the 10,000 classes taught on campus. CIMS replaced a complex paper routing and approval process allowing staff to manage and create.
• Created and managed API and staff tools for student records and course information used by developers across campus to access data previously only available across slow mainframes.