I'm an IT technician with 25+ years of experience plus 10 years experience as a Field Service Metrologist. I can install, maintain troubleshoot and repair a wide variety of hardware and software, with experience in multiple industries, from health care to manufacturing to research and development. Because of my experience in different environments, I generally come up with "out of the box" solutions to problems. I am very customer oriented and always looking for ways to increase customer satisfaction.