David Chin Email and Phone Number

-Spearheaded and set up Singapore-based Technical Training Centre (based in Singapore) -Responsible for the induction, training and development of sales staff to ensure best-in-class customer service and product understanding-Also in charge of training external parties such as end users (in-market production managers, quality control managers, plant managers) and distributors (sales teams) of various countries -Designed curriculum, consisting of theory lessons and practical application, to cultivate solution-based selling mindset and best practice-Trained over 80 people across internal sales teams, engineers, direct end users and distributors

-Led the areas of business development, channel strategy, product roadmap and training-Maintained, expanded and appointed new distributorship for the region -In charge of 5 key account / distributors in the region: ID, PH, BD, TW, KR -Planned sales budget including pricing, margin, stock and marketing expenses for the region -Managed product strategy and roadmap including product exhibition, trade show, launches, campaigns and promotion-Provided sales and technical counsel to abrasive converter distributors sales force, industrial suppliers and major direct users-Increased sales with existing network by growing existing accounts and getting new businesses-Conducted product and application training to distributors and key end users-Extended sales/product/technical support to local sales team during the foundation period of Klingspor Shanghai office between 2000 to 2001

-Sourced for and appointed new distributors for Indonesia -Planned budgets for sales including pricing, margin, stock, marketing expense for ID -Organised exhibition, trade show, launch new product, promotion -Special core segment project with focus direct sales to Plywood & Wood Industry (MY, ID)-Sales leader responsible for 5 technical sales executive based in Malaysia branch (JB & KL) and Singapore HQ-Direct sales to end users in metalworking and woodworking, key distributors and hardware dealers in SG, MY, ID-Secured, maintained and increased sales with 3 key accounts (direct user in SG) that contributes to 50% of company total sales turnover