David (Chris) Tincher Email and Phone Number

I’m thrilled to announce that I’ve recently made the move to Huff Realty! As a dedicated real estate agent, I’m committed to providing exceptional service and helping my clients find their dream homes. With Huff Realty’s strong reputation and support, I’m confident that I can continue to deliver outstanding results.Thank you for your continued support, and I look forward to connecting with you all in this exciting new chapter of my career. If you have any real estate needs or questions, feel free to reach out—I’m here to assist you!Best regards, David (Chris) Tincher

I am an Epic Analyst who is both Inpatient Orders and Beaker Certified.

Certified Epic Application Coordinator for Inpatient Orders. Responsible for in-depth knowledge of the software application, policies, procedures, and business operations. Conduct regular day-to-day communication with installation team, review the software, analyze business operations, and work with vendor, Subject Matter Expert to the end users. Perform in-depth analyses of workflows, data collection, report details, and other technical issues associated with the use of software application. Troubleshooting problems or questions from users. Coordinate software updates and changes with users. Analyzing new functionality in new releases to determine whether or how it should be used.

- System Administrator of HP-UX and AIX servers located onsite at each hospital used to run an enterprise-wide electronic health record solution application developed by Medplus. - Many of the servers configured as High Availability environments utilizing MCServiceGuard and HACMP.- Employed VMware to create virtual environments used for remote access to customer hospital sites. - Customized scripts used for monitoring of UNIX servers and application related processes.- Identified and resolved UNIX server performance issues using system monitoring tools. - Responsible for troubleshooting and resolving server and application issues. - Provided 24x7 on call support as needed and addressed questions from users.- Coordinated with Health Information Management Department staff to perform application and system updates. - Followed and modified, when necessary, established Change Control Procedures to ensure successful changes.- Administered Windows 2000/2003/2005 servers used to send peripheral systems’ data to the production application. - Utilized sql to manage custom code on Mysql databases running on windows servers.- Supported SeeBeyond Egate software when used for the ADT interface into the production application. - Managed Linux web servers running custom portal and Apache software.- Acquired a working knowledge of Oracle databases and utilization of sqlplus.

- Senior Technician responsible for the production billing applications used by Sprint and AT&T Wireless. - Lead Technician responsible for the maintenance and upgrade of the billing application used SunCom Wireless.- Met with the clients and supporting team members regularly in support of the production billing applications.- Coordinated with the clients and supporting teams to establish change control procedures. - Customized scripts used for monitoring of UNIX servers and application related processes.- Responsible for the test systems used in support of the production application testing.- Responded to users’ questions and responsible for troubleshooting user issues.- Reviewed, analyzed, coordinated and installed new application code releases for production and testing environments. - Provided 24x7 oncall application support for the production environments.- Investigated and provided root cause analysis in resolving application issues.- Made recommendations and enforced naming conventions utilized by the applications. - Worked with the security team to ensure a secure environment for the production applications. - Trained analyst staff and less experienced members of the support team.- Updated documentation used by the team for application support and training of team members.- Identified and resolved UNIX server performance issues using system monitoring tools, such as SAR and BMC Patrol.- Acted in Project Management, Change Management and Problem Management roles in support of the production environments.- Updated and maintained the Team’s Documentation Website on the intranet.- Organized third party software installations including Websphere, CODE1, Vertex, perl 5.8.- Coordinated and participated in Disaster Recovery projects and Hardware Lease expiration activities.- Assumed role as Network analyst supporting the Convergys Global Network. - Investigated data network issues on Cisco and Nortel switches and routers.

- Senior Administrator responsible for the System Administration of several production UNIX Sun Solaris servers.- Provided tier 2 troubleshooting and problem resolution for several UNIX Sun Solaris Servers.- Identified and resolved UNIX server performance issues using system monitoring tools. - Directed and implemented hardware upgrades and installations.- Directed and implemented software upgrades and installations.- Coordinated with the developers and database personnel in application troubleshooting and problem resolution.- Assisted the Change Management Team in coordinating all change activities with the users.- Installed new application code releases into the production environments.

- Responsible for DASD in 2 MVS Complexes with an installed base of 4.5 terabytes.- Managed 4 Data Processing Technicians responsible for assisting in Storage support activities. - Identified and resolve DISK performance issues. - Created SAS programs used in DASD utilization monitoring.- Designed and executed maintenance / performance activities for approximately 75 ICF Catalogs.- Assisted the Change Management Team in coordinating all change activities with the users.- Diagnosed and resolved disk / data related issues.- Planned and implemented conversion of older technology 3380 disk to latest technology 3390 disk.- Web Page administrator for the Storage Administration group.

- Responsible for DASD in 2 MVS Complexes with an installed base of 300 gigabytes.- Wrote SAS programs used in DASD utilization monitoring.- Designed and executed maintenance / performance activities for approximately 30 ICF Catalogs.- Diagnosed and resolved disk / data related issues.- Installed, evaluated and utilized disk maintenance and performance products.- Planned and implemented conversion of older technology disk to the latest technology disk.

- Responsible for DASD in 3 MVS Complexes with an installed base of 678 gigabytes.- Supervised and provided work assignments for 3 Data Processing Technicians.- Wrote SAS programs used in DASD utilization monitoring.- Designed and executed maintenance / performance activities for approximately 30 ICF Catalogs.- Diagnosed and resolved disk / data related issues.