David Clark Email & Phone Number

Merrimack, NH

I provide professional face to face training to employees in the areas of systems/procedures, business development and technical learning for employees across multiple business units. My responsibilities also include 1-1 and group refresher training based on determined support needs as well as facilitating virtual training sessions via Adobe Connect or.

Fedex Office

• Responsible for the facilitation of virtual classes for Field, FSO and Sales with a scope ranging from Team Member to District Manager
• Employed broadcast journalism “on air” techniques such as vocal range, storytelling and visual elements to engage participants
• Worked independently while managing multiple priorities, strong business acumen and proactively partner to effectively influence a successful on boarding cycle for team members
• Used skills to consult with District Management in order to recommend appropriate training support in order to meet the business need; define measurement criteria and facilitate the recommendation using necessary.
• Responsible for administrative and technology tasks associated with a virtual classroom
• Designed and implemented new training curriculums

Fedex Office

• Responsible for the success of Team Members by delivering operations training programs in live classroom environments throughout the Northeast
• Maintained a 100% completion rate for all district training
• Handled all HR concerns in classroom environments
• Acted as a new trainer mentor/trainer including participating in the hiring process
• Presented to groups ranging from 2 – 30 including Team members, Managers and district managers.

Fedex Office

• Assist in hiring, training, and the development of 20+ co-workers.
• Assist the manager with the financial performance of the branch.
• Create a positive work environment with a high level of customer satisfaction.
• Ensure compliance of company policies, procedures and standards of conduct.
• Responsible for marketing in center.

• Trained and supervised new photographers as well as photographer's assistants.
• Involved in the hiring and interviewing process.
• Handled new employee HR issues.
• Handled equipment repair and distribution.
• Had sole responsibility for shipping and receiving orders, reorders and negatives.