David Clark Email & Phone Number

Las Vegas, Nevada, United States

• Manage Fiserv Systems Relationship: o Manage relationship across all implementations, strategies and processes and provide oversight to contract obligations and monthly invoicing• Business Lead – Core Processing Setup on Fiserv for de novo credit card launch• Product Manager - Receivables: 'CleanSweep' Product. • Monitor regulatory compliance: interest calculations, statement accuracy and completeness. • MasterCard - Relationship Manager including contract ownership for credit card launch.

Las Vegas, Nevada, United States

Client facing role accountable for leading all aspects of client set-up on the Fiserv "Omaha" core credit processing system throughout the implementation lifecycle from kickoff to post production warranty period.• Managed conversion and implementation resources: analysts, consultants, and advisors• Lead Transfer, Conversion, and Start-up Implementations.

Las Vegas, Nv

Support Prime and Near Prime customer product strategy and customer experience enhancements.• Develop product recommendations, dashboards and metrics.• Support Marketing to define and implement product strategy.• Lead competitive market research for Prime and Near Prime product benefits and features.• Coordinated with Legal and Compliance to ensure product alignment with laws and regulations.• Risk Lead: Commercial card platform launch

Las Vegas Nv

Support Prime and Near Prime customer product strategy and customer experience enhancements.• Develop product recommendations, dashboards and metrics.• Support Marketing to define and implement product strategy.• Lead competitive market research for Prime and Near Prime product benefits and features.• Coordinated with Legal and Compliance to ensure product alignment with laws and regulations.• Risk Lead: Commercial card platform launch.

Las Vegas Nv

Support Prime and Near Prime customer product strategy and customer experience enhancements.• Develop product recommendations, dashboards and metrics.• Support Marketing to define and implement product strategy.• Lead competitive market research for Prime and Near Prime product benefits and features.• Coordinated with Legal and Compliance to ensure product alignment with laws and regulations.• Risk Lead: Commercial card platform launch.

Englewood , Co

• Business oversight of SOC 1, SOC 2, PCI Compliance, Business Continuity, and Disaster Recovery.• Business Sponsor for Contactless chip system implementation. Accountable for end to end program including Customer Experience testing to ensure compatibility with current authorization environment and strategies.• Relationship Manager Visa issuing. Collaborate with Marketing, Product Management, and our TD Bank partner to optimize Visa products and services to enhance Customer Experience and increase sales and interchange revenue. Monitor Visa billing, implementing cost saves.• Leading a major re-engineering of the Customer Service new hire training with an emphasis on customer experience and the millennium learner.• Oversight of operational vendor management by establishing risk and regulatory best practices, policies and controls, as well as key performance metrics.

Beaverton, Or

• Manage the credit and debit card P&L and understand key drivers to prioritize expenditures, team responsibilities, marketing campaigns, rewards programs, and strategic projects. Regularly present results to senior management.• Set strategic direction and oversee processors and payment card networks supporting the credit and debit portfolios. Manage relationships with all vendors supporting the cards for the Credit Union.• Led the conversion from Visa to MasterCard for both the debit and credit card portfolios including design of card products, implementing EMV payment technology, and programs features and benefits for $500MM dollar portfolio with approximately 200K accounts.

Tigard Or