David Clark Email & Phone Number

Las Vegas, Nevada, United States

• Manage Fiserv Systems Relationship: o Manage relationship across all implementations, strategies and processes and provide oversight to contract obligations and monthly invoicing
• Business Lead – Core Processing Setup on Fiserv for de novo credit card launch
• Product Manager - Receivables: 'CleanSweep' Product.
• Monitor regulatory compliance: interest calculations, statement accuracy and completeness.
• MasterCard - Relationship Manager including contract ownership for credit card launch.

Las Vegas, Nevada, United States

• Client facing role accountable for leading all aspects of client set-up on the Fiserv "Omaha" core credit processing system throughout the implementation lifecycle from kickoff to post production warranty period.
• Managed conversion and implementation resources: analysts, consultants, and advisors
• Lead Transfer, Conversion, and Start-up Implementations.

Las Vegas, NV

• Support Prime and Near Prime customer product strategy and customer experience enhancements.
• Develop product recommendations, dashboards and metrics.
• Support Marketing to define and implement product strategy.
• Lead competitive market research for Prime and Near Prime product benefits and features.
• Coordinated with Legal and Compliance to ensure product alignment with laws and regulations.
• Risk Lead: Commercial card platform launch

Las Vegas Nv

• Support Prime and Near Prime customer product strategy and customer experience enhancements.
• Develop product recommendations, dashboards and metrics.
• Support Marketing to define and implement product strategy.
• Lead competitive market research for Prime and Near Prime product benefits and features.
• Coordinated with Legal and Compliance to ensure product alignment with laws and regulations.
• Risk Lead: Commercial card platform launch.

Las Vegas Nv

• Support Prime and Near Prime customer product strategy and customer experience enhancements.
• Develop product recommendations, dashboards and metrics.
• Support Marketing to define and implement product strategy.
• Lead competitive market research for Prime and Near Prime product benefits and features.
• Coordinated with Legal and Compliance to ensure product alignment with laws and regulations.
• Risk Lead: Commercial card platform launch.

Englewood, CO

• Business oversight of SOC 1, SOC 2, PCI Compliance, Business Continuity, and Disaster Recovery.
• Business Sponsor for Contactless chip system implementation. Accountable for end to end program including Customer Experience testing to ensure compatibility with current authorization environment and strategies.
• Relationship Manager Visa issuing. Collaborate with Marketing, Product Management, and our TD Bank partner to optimize Visa products and services to enhance Customer Experience and increase sales and interchange.
• Leading a major re-engineering of the Customer Service new hire training with an emphasis on customer experience and the millennium learner.
• Oversight of operational vendor management by establishing risk and regulatory best practices, policies and controls, as well as key performance metrics.

Beaverton, OR

• Manage the credit and debit card P&L and understand key drivers to prioritize expenditures, team responsibilities, marketing campaigns, rewards programs, and strategic projects. Regularly present results to senior.
• Set strategic direction and oversee processors and payment card networks supporting the credit and debit portfolios. Manage relationships with all vendors supporting the cards for the Credit Union.
• Led the conversion from Visa to MasterCard for both the debit and credit card portfolios including design of card products, implementing EMV payment technology, and programs features and benefits for $500MM dollar.

Tigard Or