David Clary Email & Phone Number

Alexandria, Va, Us

Alexandria, Va, Us

Austin, Texas, Us

• Established and delivered on multi-year strategies• Delivered on top-level 95% Patching Effectiveness security OKR• Saved $130K in annual costs by simplifying systems and removing redundancies• Increased efficiency by automating processes across systems’ APIs through Git CI/CDand AWS Lambda• Developed desktop applications in Python and Go for IT department use• Led the largest implementation of Zentral stack to date, ensuring seamless onboardingand optimal utilization• Developed AWS Workspace VM solution for Accessibility QA teams and designed FlaskREST APIs to facilitate seamless provisioning and interaction• Applied CIS Top 20 controls across all company endpoints and provided evidence anddocumentation via interviews with auditors• Managed successful team adoption of Terraform for AWS infrastructure provisioning• Assisted in implementation of Zero Trust Authentication across Indeed workstations

Austin, Texas, Us

• Enhanced team skills by defining key components like SLAs and job descriptions• Conducted fiscal year budget forecasting for accurate financial projections• Optimized performance, security, and user experience across multiple operating systems• Automated software patching processes with open-source tools like Munki and AutoPKG• Drove AWS infrastructure scaling using Terraform• Implemented CI/CD deployments using Jenkins and GitLab runners• Developed and published internal Google Chrome Extensions• Deployed Puppet for effective configuration management

Austin, Texas, Us

-Creation of MacOS images using open source tools such as AutoDMG-MacOS management using Puppet, Munki, and Jamf-iOS Enterprise deployment and maintenance via MDM using Airwatch and GroundControl-Patch management-Scripting and automation-Project management-Technical documentation writing

Austin, Texas, Us

-Monitor client’s network for suspicious/malicious activity using proprietary threat response system.-Investigate potentially malicious hosts for signs of infection on client’s IP addresses.-If host shows signs of infection, write detailed reports to send to client showing evidence of infection and explaining what effect it may have on its network-Occasionally write Ruby language scripts for side projects as well.

San Antonio, Texas, Us

-Take calls from USAA employees and contractors. Log calls via ticketing system and escalate issues on a priority basis-Troubleshoot Windows-related PC issues via Remote Assistance-Cleaning and maintaining Virtual Machines-Password resets and account unlocks (LAN, Unix, and proprietary applications)-Troubleshooting proprietary applications.-Troubleshoot VPN issues.-Troubleshoot various hardware issues-Perform user or machine recoveries via McAfee Endpoint Encryption-Troubleshoot 3rd party applications and communicate issues with suppliers-Troubleshoot network connectivity issues via port connectivity and maintenance

Cupertino, California, Us

-Take customer calls escalated up from Tier 1.-Troubleshoot more complex issues in a ticketing system and escalate further on a priority basis.-Troubleshoot software/hardware issues for iOS devices (iPhone, iPad, iPod)-Troubleshoot network issues with the devices (WiFi, Bluetooth, GSM, CDMA)-Troubleshoot email issues with devices (IMAP, POP, Exchange)-Assist customers with issues on the Mac or PCs in regards to synchronization issues (Exchange, iCal, Contacts, Mail, Messenger)-Remote Desktop to customers needing assistance with their devices in iTunes-Responsible for setting up repairs for devices with hardware issues-Responsible for mentoring new trainees with questions or issues they have

Bachelor Of Science - Bs, Computer Science

Associate’S Degree, Network And System Administration/Administrator