David Coffey Email & Phone Number

United Kingdom

Working within the Energy and Asset Management Function within the Metering & Billing Department, I am first point of contact for new and existing pre-payment client enquiries and queries. Involvement with setting up new upcoming projects/systems and working closely with Mobile Engineers to maintain and commissioning our prepayment Smart Meters.Updating internal systems with daily/monthly meter reads, analysing meter reading data which is used for detailed monthly reports for our clients and the customer service teams. Also investigating and checking missing meter reads identifying user or system trends. I am also technical support for the Metering and Billing Customer Service team, including testing new/existing applications with scenarios which can be used to assist in the response of customer feedback.Liaising across various departments including the engineering team, finance team and the Pre-pay and credit billing customer service teams.

Blackburn, United Kingdom

I started at Vital Energi as administration support within the metering and billing department which included involvement in setting up new projects, working closely with Installation Engineers to commission vPro Smart Meters. Assisting in meter reading analysis and producing consumption/spend reports for resident and clients. Creation of welcome packs, payment cards, instruction manuals and customer databases. Reconciliation of customer orders and payments to meters by residents.

Preston, United Kingdom

Liaising with the sports editor and opening the raw photographs from each page into Photoshop. I would then colour correct and enhance the quality of each photograph also re-sizing and doing any cut-outs if required.

Blackburn, United Kingdom

Electronically planning and transmitting 1 daily, 6 days a week and numerous weekly newspapers and magazines to the printers using an in-house computer system. Ensuring all planning instructions are adhered to, proofing all pages before completion of the products for errors. Working closely with all advertising staff, managers and editors across the North West. Liaising with the print centres in Wales and Glasgow. Prioritising workloads to hit strict daily deadlines and pagination budgets.

Blackburn, United Kingdom

During this time I worked designing adverts for Newsquest North West (working on papers and Glossy magazines throughout the North West of England). Responsible for training estate agent employees to use the Internet based program also offering them customer support.

Blackburn, United Kingdom

Receive layout sketches from the Editorial Department & Production Department which were then used as a guide on how we would make up the pages for the paper. All using the age old Hot Wax!!!

City & Guilds, Graphic Communications, Pass

Education record