Hotel Night Manager And Duty Manager
CurrentResponsibilities included: Stand in for senior hotel management, daily and night shift management, front office, F&B, housekeeping and maintenance supervision, attainment of hotel objectives and targets, reservation incentive strategies, conflict, mediation and resolution management, daily shift briefing and transition, F&B functions management, hotel security, maintain and development of standard administrative and operating policies and procedures, focusing on driving revenue and cost reduction management, hotel maintenance, pool maintenance, housekeeping duties, hotel balancing and auditing hotel daily and night operations, shift/hotel balancing, updating financial and yield reports, financial tracking and analysis logistics, accounts payables, reservations, promotions, identifying sales leads, group bookings management, team leadership, development and cross training, rostering, delegating hotel tasks, customer service, guest services directory, dealing with difficult guests, hotel phone system management, group bookings management, online customer liaison, OH&S management/ chief warden, emergency management, hotel incident reports, conflict, mediation and resolution management.
