David Comunale Email & Phone Number

Orlando, Florida, United States

Provides first-line support in major incidents and urgent calls where end-users' capacity to work is immediately impacted in a professional and timely manner.Primary point of contact for all Florida-based CLA offices, as well as 12 additional CLA locations around the Northeast United States, requiring equipment refreshes.Achieved the seamless integration of hundreds of additional workers into the CLA company by providing on-site setup and support for 3 CLA office acquisitions in the Northeastern United States and personally leading 2 additional acquisitions.Responsible for setting up and assisting end-users with new machines totaling 500+ annually.Executed onsite visits to CLA locations around the country to connect with end users who lack onsite IT support, assist with onsite issues, and provided high-level IT staff members input on site preparedness and equipment status.

Orlando, Florida, United States

Orlando, Florida Area

Oversaw the day-to-day operations of 10+ IT technicians distributed across four office sites and maintained partnerships with external vendors.Promoted a culture of continuous documentation of business applications and APIs.Analyzed and forecasted financial budgets to ensure that 100% of technical projects were completed on time and within budget.Directly handled high-level projects and managed responsibilities delegated to me by IT executive-level leadership.

Orlando, Florida Area

Performed helpdesk duties for end users such as answering calls, generating tickets, and prioritizing calls.Performed hardware installation and preventive maintenance throughout all parks to ensure that end-users' ability to meet park guests' needs was unaffected in a professional and timely manner. Managed single projects to ensure on budget and timely completion according to company requests.

Camp Buerhring, Kuwait

Provide technical support to United States Army on the operation and Maintenanceof the Deployable Ka/Ku/X Band Earth Terminal (DKET). Conducts technical analysisof product implementations, modifications and enhancements to product inaccordance with specific customer specifications and implementations.Troubleshoots technical problems and issues, determines technical solution inaccordance with product and customer specifications, and recommends actions tocompany or customer representatives for coordinative product solution.

Wahiawa, Hi

Provided communications for command and control to all naval commands ashoreand afloat in the Pacific area and to a wide variety of Navy, Army, Marine Corps, CoastGuard and Air Force commands. Direct O&M support of AN/FSC-78C terminals, EHFterminals, Ka terminals, Ku Band terminals, and C-band systems, as well as severalrouting and crypto systems listed below.

Information systems technicians design, install, operate, and maintain state-of-the-artinformation systems. This technology includes local and wide area networks,mainframe, mini and microcomputer systems and associated peripheral devices. Theyperform the functions of a computer system analyst, operate telecommunicationssystems including automated networks and the full spectrum of data links and circuits.

Information Technology

Information Technology

Education record