David Conners Email & Phone Number

San Jose, CA, US

Contracting through Xoriant

San Jose

Direct Procurement Team at 8x8 HQVendor managementInventory ControlSourcing high volume of products for international customersOn boardingRMA ManagementCreating and submitting RFPs (Request for proposal)Creating and managing SLAs (Service Level agreement)Provisioning of new product (Cisco, Poly, Cisco, Plantronics etc)Knowledge of PBX management

Sunnyvale

In my role as a customer support manager, I oversaw the customer service team that was responsible for the repairs and replacements of OEM/Wireless/Bluetooth hardware. Using Remedy, Oracle and Salesforce, I monitored the status of repairs from hand-off, to the engineers and technicians, and finally back to the customer. Working cross functionally, I was.

As a production manager, I was responsible for internal sales and the shipping department.My main focus was ensuring accurate ordering and shipments of product from onelocation to the next. Reaching out to other internal sales teams, I would facilitate a timelydelivery for each order. We would inspect orders pre-shipment for functionality and accuracy.I.

• Job Responsibilities:
• Sales & Account Management, customer retention, enhancement and maintenance proposals,responsible for all trade show set ups and marketing events; contract negotiations

• Job Responsibilities:
• Sales & Account Management, customer retention, enhancement and maintenance proposals,responsible for client satisfaction and upkeep; contract negotiations

• Division Manager for Maintenance team
• Responsible for fleet cards, cell phone subscriptions, uniforms, safety coordination and equipment
• Assisted with sales orders, recruiting and any other miscellaneous administrative tasks assigned

Initial position of Safety Coordinator wherein I was responsible for maintaining job safety proceduresand policies; After promotion, title was Purchasing Coordinator wherein my responsibilities consistedof purchasing for all jobs, such as irrigation, plants, site furnishings, storage equipment, fencing andrental equipment as needed; responsible for the.

• Responsible for contract negotiations with outside vendors (UPS, DHL, FedEx, etc.), employee training, interviewing, performance reviews, salary increase recommendations, ordering of shipping and office supplies, all.