David Conroy Email & Phone Number

Keswick, Sa, Au

Proved inspirational and inclusive leadership as reflected in the most recent enterprise culture survey where we achieved an 86 % team engagement score.In support of the Customer and Networks business units vision to radically modernise and streamline the digital offerings at SA Power Networks. Putting customer at the centre, through Human centred design we develop the Digital Experience Platform roadmap which prioritises the desired target state digital experiences and opportunities and maps them to the required technology capabilities (DXP, CRM and CDP). Creating alignment and clarifying where new investment is required and where existing platforms could be leveraged.In response to the 2023 floods in South Australia used new and existing technologies to rapidly augment processes and create solutions that allowed SA Power Networks to deliver exceptional customer experiences, meet regulatory compliance obligations, enhance safety, and improve works management. This initiative received the 2023 Premiers Award for Health and Safety in the Energy Sector.

Keswick, Sa, Au

Responsible for the creation of empowered, customer focused, agile teams. With experience in moving applications and platforms to the cloud as part of digital transformations programs. Once in the cloud I seek to further unlock the value of these platforms. Through operational stability and customer focused strategic investment to deliver business outcomes. Negotiation of the managed application service contract worth $15 million over 5 years. This included moving resources onshore to meet critical infrastructure data access requirements.Specifically, I have experience with mission critical customer facing application such as Online Outage Reporting and Enterprise platforms such as SAP, Microsoft Azure and Power Platform, AutoCAD, ESRI and Click platforms.Enabled the seamless move for all staff (2000+) to work from remotely over night with minimal business impact. This was a result a trusted partnership with Microsoft and the successful execution of a device transformation strategy initiated 18 months prior.

Keswick, Sa, Au

Initiated the Digital Transformation program "the device is right" that resulted in updating the entire device fleet for over 2000 users, partnering with Microsoft to co create and be a first adopter in ACPAC region of the Microsoft Managed Device service. Responsible for the championing and leading the move towards an agile culture, setting of strategic investment, and operational management of the team supporting IT Data Centres, Service Desk, IT Networks and over 4500+ End User Devices.Development of SA Power Networks move to cloud strategy with a 3 – 5-year time horizon resulting in a reduction in on premise Data Centre capacity.

Keswick, Sa, Au

Keswick, Sa, Au

Keswick, Sa, Au

Lead and foster a team culture of agility. Challenging the status quo to providing measurable outcomes that deliver business value.

Keswick, Sa, Au

Keswick, Sa, Au

Keswick, Sa, Au

Manage 5 Hostels in the North of Scotland.

Penrith, New South Wales, Au

Graduate Certificate, Business Administration And Management, General

Bachelor Of Applied Science (B.A.Sc.), Computer Science