David Cooley Email & Phone Number

Katy, Tx, Us

Dublin, Ie

SUMMARY:Worked to cultivate and establish a research-based design methodology for the Digital Solutions organization.DETAILS:• Collaborated with stakeholders and technical leads to unify the design language and styling of the company's well optimization platform.• Organized a network of end-users to participate in usability testing, design workshops and interviews.• Conducted contextual interviews with users and subject-matter experts; analyzed data to validate use-cases and refine user roles.

Provides contract User Experience (UX) research, design and usability testing services.

SUMMARY:Collaborated with UI designers to update British Petroleum's database-as-a-service (DBaaS) platform and modular applications.DETAILS:• Conducted stakeholder workshops to gather product requirements. Created workflow diagrams and wireframes; updated project documentation.• Interviewed and assessed UX and UI Designers as possible resources for Brilliant Basics' North American projects.

Dublin, Ie

Contractor via Murray Resources, Ltd.SUMMARY:Led efforts to improve general usability of the company's production optimization platform, iOS applications and legacy software.DETAILS:• Provided UX support for the Digital Solutions organization, including Product Owners and multiple scrum teams (co-located and offshore).• Created mockups, prototypes and front-end style guide. Collaborated with stakeholders and developers to extend and refine UI component functions.

Provided digital media consulting, design and development services to clients in multiple industries, including:• Performing Arts• Petrochemical / Oil & Gas• Aerospace & Transportation• Culinary / Food & Beverage• Advertising & Marketing• Manufacturing & Distribution• Software Development

Houston, Tx, Us

Altus Group, Ltd.; Altus Analytics Division; ARGUS Software; User Experience teamSUMMARY:Helped establish a formal user experience program to support the company’s suite of commercial real estate valuation and portfolio management tools.DETAILS:• Worked with regional Business Analysts and subject-matter experts to conceptualize, prototype and test refinements to ARGUS Enterprise, the company’s flagship product.• Provided research, design and testing support for UX peers, including tools for data aggregation, contextual inquiry, journey mapping and feature prioritization.

Houston, Texas, Us

Management & Science division, User Experience team.SUMMARY:Provided UX support for the company's cloud-based Configure-Price-Quote (CPQ) applications.DETAILS:• Collaborated with core team members to design and enhance application functionality across desktop and mobile platforms.• Constructed high-fidelity prototypes to test complex interactions in iOS, Salesforce.com and Microsoft Dynamics implementations.• Utilized on-site testing sessions to document user behavior and validate interaction design.

Houston, Texas, Us

Completion and Production division; Production Enhancement PSL; PE Technical Software team.(Contractor via Randstad Technologies)SUMMARY:Designed prototypes for a range of proprietary engineering applications in a hybrid Agile environment.Details:• Served as UX lead on multiple, concurrent scrum teams to ensure consistency across related applications.• Conducted independent heuristic reviews, contextual inquiries and ethnographic research.• Created comprehensive wireframes, user flows and other functional documentation to support development lifecycle.• Utilized rapid prototyping techniques to demonstrate and test product enhancements.• Performed validation testing to ensure features and products met business and usability requirements.• Collaborated with UX, Visual Design, Technical Writing and Technical Support peers to refine future-state application designs.

Houston, Texas, Us

HP Global Corporate Services, Solutions and Customer Experience teams:SUMMARY:Designed and tested future-state web portal, application and self-help information system prototypes for internal procurement, travel and cross-business collaboration initiatives.Details:• Provided user research, information architecture, interaction and visual design, usability testing and traffic analysis services. Improved task completion rates, time-on-task and customer satisfaction of client web sites and applications.• Developed and implemented a custom usability testing methodology, including moderator templates, analysis framework and summary presentations for executive management.• Served as a technical and usability advisor for senior business stakeholders, product managers and remote developer teams.• Collaborated with UX colleagues to define a pan-HP governance model and set standards for responsive design-based development initiatives.

Houston, Texas, Us

Global Information Technology, Communication Operations team:SUMMARY:Created digital and printed materials for HP CIO and senior IT executives, including quarterly and annual publications, videos and presentations..Details:• Collaborated with executive communication teams to develop articles and interactive content for the global IT news portal and executive webcasts. Enhancements increased readership of internal communications and raised webcast attendance.• Established a centralized Digital Asset Management (DAM) framework for IT Global Business Development and Communications teams. Online archive secured access and organized more than 3TB of production assets for video, audio and print projects.

Independent software company focused on mobile application development for iOS. SUMMARY:Designed utility apps for players of the Final Fantasy XI and XIV MMORPGs. Apps were localized to support an extensive Japanese player-base.Details:• Collaborated on app revenue models, concept development, User Experience (UX) strategy and User Interface (UI) design.• Led production of animated sprites, textures and related graphics. • Constructed screen-flows and paper prototypes for usability testing.• Responsible for marketing strategy and promotional campaigns, including company web site and collateral materials.Note: Sold ownership stake in August, 2014.

Chevron Business Real Estate Services, Information Design & Communications (CBRES IDC) team: (Contractor via Talbridge Ltd.)SUMMARY:Coordinated web site maintenance for Chevron's Financial Shared Services business units. Collaborated with team developers to revise and communicate coding standards. Details:• Directed web developers and assisted with quality assurance. Managed production tasks in SharePoint and communicated issues to clients, team leads and group supervisor.• Managed the creation of reference documents for distributed cross-functional teams. Recommended hosting and maintenance strategy for standards and best-practices guides.

Houston, Tx, Us

M.D. Anderson Cancer Center, Information Services (MDACC IS):SUMMARY:Coordinated development of the MDACC patient care portal. Supervised the design, production and maintenance of internal and external site content.Details:• Directed Internet Services content team, contractors and external service providers. Assisted clients with content migration issues and scheduled site maintenance updates.• Reviewed processes for medical and legal approvals. Provided oversight to ensure compliance with Section 508 accessibility standards.• Improved project management workflow. Collaborated with division management to streamline project intake system. Utilized SharePoint to improve tracking of task status and project resources.

Us

SUMMARY:Founded digital media team and managed interactive projects. Designed and developed more than 20 web and intranet sites for Stanford companies.Details:• Led creative development and directed programming, testing and launch of interactive projects. Assisted agency Director and Project Managers with special projects for the Owner / CEO.• Established online branding strategy. Improved name recognition and search engine optimization enhanced cross-selling opportunities for Financial Advisors.• Designed web sites, brochures and collateral for coordinated advertising campaigns. Sales in North America, South America and the Caribbean grew an average of 19% each year campaigns ran.• Wrote digital media production procedures, design standards and project style guides. Process and strategy guidelines streamlined development, reducing production costs.• Managed audiovisual systems and vendors for large-scale corporate meetings. Produced and edited corporate videos; budget for quarterly events exceeded $2.5 million.• Established searchable photography, video and creative asset archives for global marketing teams. Populated database of more than 80,000 audiovisual elements; assigned keywords and usage rights. Access to centralized resources accelerated production and helped ensure brand consistency.• Provided Macintosh system administration and technical support. Managed department server, RAID and configurations for digital video, animation, Web / interactive and print collateral production.

SUMMARY:Designed and maintained corporate intranet and public web site. Developed Graphical User Interfaces (GUIs) for web-based software applications.Details:• Created interactive product demonstrations and presentations for North American sales force.• Designed course materials and documentation for in-house trainers.• Produced and maintained corporate communication materials for various business units, including full-color brochures, trade show graphics and miscellaneous collateral.

SUMMARY:Led information management, training and technical documentation projects for clients in various industries. Designed supporting illustrations, diagrams and graphics as needed.Details:• Updated flight standards manuals for Boeing 737-200/300, 747 and McDonnell-Douglas MD-80 aircraft. Reformatted preflight checklists, emergency procedures and updated technical drawings.• Produced refinery safety training videos. Interviewed subject matter experts, wrote scripts and created storyboards. Established camera blocking and provided supporting animations and graphics.• Created online training and certification database for oil & gas clients. Published and distributed printed course catalog. Inventoried, digitized and managed well logs, technical documents and production data.