VFIS is the largest provider of insurance, education and consulting services to Emergency Service Organizations such as fire departments, ambulance and rescue squads, and 911 center. Insuring more Emergency Service Organizations in North America than any other provider, we have a long history of helping the Emergency Service Community protect their assets and manage the many risks that they face.

Worked on large debit mod workers compensation accounts to lower the total cost of risk for the client. Provided workers compensation expertise both internally and externally in the market place. • Participated with underwriting to identify key drivers to high cost. • Loss Forecast to develop proper pricing and present future workers compensation mod expectations.• Presented process improvements to clients on driving down cost.• Worked with Loss Control and Claims on year round engagement plans with client.• Developed 600+ agency relationships over 7 states for debit mod workers compensation, producing $19M of new business written premium.• Built agency sales channels Kansas and Missouri, accounting for $9.5 of new business premium written.• Worked closely with Underwriting, Claims & Loss control had a 55% case base loss ratio over 5 years.• Trained proper use of Salesforce, working with home office staff, increasing department efficiencies and freeing up time for new business development.• Closed 50% of large prospects with point of sale presentation to key decision makers.• Earned 5% pricing authority demonstrating underwriting abilities in loss forecasting and vetting best practices.

Held Profit & Loss responsibility for an agency supporting 30+ association workers compensation (WC) programs with direct sales. Managed staff of 2 CSRs, 15 Producers, Association Manager, and CRM Systems Manager.• Designed infrastructure with effective procedures, increasing agency sales / revenues 50% and carrier contingencies by 20% of revenue.• Created quality controls for submitted business to insurance carriers, turning quotes in 24 hours.• Built and managed relationships with brokers and insurance carriers, serving on national carrier committees.• Coached producers on territory management, moving carrier rating to the field for some producers combining quote and bind processes in one appointment, increasing revenues.• Placed written business with national carrier customer service centers allowing more time for CSR/Producers to work new business.• Provided coverage workshops at National Association Conventions, giving higher visibility for association WC programs and growth to agency sales.

•Streamlined new business and renewal submissions process, cutting time to marketplace.•Worked directly with producers on accounts over 50K premium, leading to higher revenue accounts being worked and bound•Built book of business independently, generating additional 50K in revenue

•Led the expansion into Kansas and Western Missouri•Exceeded my 2002, 2003 & 2004 new business plans

•Serviced a book of 6 million dollars •Added 2.5 million of new business to my service load•Wrote 232% of my new business goal in 2000

•95% retention rate 1991-1997•State sales leader 3 times•Top 10 Producer 1996