My role as MD of MGH Consulting concerns the overview of the company focus; advice on service delivery and warranty cost improvement of High Tech industries. My company has a track record of successfully reducing warranty costs in both telecommunications and IT sectors. As a business we also run regular benchmarking studies in the IT, Telecommunications and Medical Diagnostic sectors, priding ourselves on delivering end to end solutions for your after sales service operations. Our clients needs span from help with developing your service strategy to assistance in implementing a detailed process. In all of our work we focus on a quality and robust delivery of the solution, ensuring the longevity of initiatives well beyond the end of the project.Specialties: Telecoms Consultancy, Telecoms Advice, Technology Consultancy, After Sales Support, Benchmarking, Operational Improvement, Technology Strategy, Performance Specialist, Mobile Reverse Logistics, Medical Diagnostics, IT Benchmarking