Coffee Development Manager
CurrentThe aim of my role is: To contribute to the success of Caffé Nero through the on-going review of our specialist Coffee offering and identifying opportunities to optimise our Coffee taste, quality and representation. My role is to act as the specialist to the wider business and adopt commercially focussed solutions that add value to the business. Key Responsibilities: • Carry out strategic planning to optimise and maintain high coffee standards and consistencies… Show more The aim of my role is: To contribute to the success of Caffé Nero through the on-going review of our specialist Coffee offering and identifying opportunities to optimise our Coffee taste, quality and representation. My role is to act as the specialist to the wider business and adopt commercially focussed solutions that add value to the business. Key Responsibilities: • Carry out strategic planning to optimise and maintain high coffee standards and consistencies throughout the company. • To work closely with the head of green coffee purchasing to develop our recipes and how they are represented to our customers. • To learn how our Store Teams operate and to recommend new methodologies of working that will improve our Coffee quality and representation. • To align the language and terminology used in reference to our Coffee specialism and offering both internally between Store Teams and externally to our Customers. • To provide expert knowledge and guidance on the preparation and hand crafting of our Coffee offering. • To continuously monitor and evaluate external environments and competitor activity. • To take full ownership of budget control and accurately articulate the return on investment, cost benefit and how value has been added. Training • To work alongside our Training Department and carry out a review of our training facilities and give considerations to their purpose and need in order to make recommendations. • Continuous review of the relevant training materials to ensure they meet Caffè Nero objectives and standards. • Effectively recruit, train, develop and coach Regional and Area Coffee champions in order to implement and maintain Coffee standards, quality and consistencies. Develop and continuously strengthen relationships across the business through effective communication.Proactively encourage new ideas and views from others to implement into our business. Show less