David Courtright Email & Phone Number

Seattle, Wa

Accountable for all IT infrastructure service teams that support multiple lines of business including retail point of sale systems, roasting plant IT services, network and compute services, and data center operations with as many as 8 direct reports and 100+ employees and contract workers. Directly responsible for global support strategy, systems capacity planning, and technical project leadership. Lead the transformation of Global IT Infrastructure services and technology organization. Created highly engaged, responsive, and accountable support teams to enable Starbucks global business growth plans.

A highly skilled and accomplished Production/Operations Manager and leader, with a record of achievement planning, deploying, and supporting technology solutions across global Internet enterprises in rapidly growing environments. - Very effective combination of technical skills and the ability to train, motivate, and manage highly competent technical projects and professionals. - Excellent communication and leadership skills, with the ability to bridge the gap between non-technical managers and the technical staff. - Repeated demonstration of success growing small to medium Operations environments into world-class global deployments. Defining standard operating procedures, while creating, managing, and executing strategic plans that accomplish change without chaos. - A specialist in Tier 1, Tier 2, and Tier 3 data center co-location management, with expertise in contract and terms negotiations, growth forecasting, and rapid expansion for critical business needs.

Accountable for all IT infrastructure service teams that support multiple lines of business including retail point of sale systems, roasting plant IT services, network and compute services, and data center operations with as many as 8 direct reports and 100+ employees and contract workers. Directly responsible for global support strategy, systems capacity planning, and technical project leadership.