David Cribbin Email & Phone Number

Citi Bank – Finance and client OperationsMy duties and responsibilities required the utmost care and diligence and working with the highest of standards of care and customer focus. It demands the highest level of professionalism and problem-solving skills with a genuine requirement to work well within a team.• Engaging with high end clients ensuring the completion of high value payments.• Monitoring all levels of liquidity across clients account ensuring that their accounts are sufficiently funded to meet credit line criteria.• Processing a multitude of large value payment across multiple different payment platform (SWIFT, SEPA, File payments etc)• Working with an in-depth knowledge of all payment routing flows and processes to ensure that my clients payments are made on time.• Taking ownership and accountability of a query end to ensure all queries are managed highly effectively and speedily end to end and ensuring the client is satisfied at resolution stage. • Communicating with a wide spectrum of internal and external teams to ensure the successful processing of high value payments and account maintenance.• Engaging with multiple account managers on behalf of the client ensuring that all account implementations requests are successfully completed.• Building up strong professional relationships with clients and instilling a strong impression of trust and confidence with them.

Blanchardstown, Dublin

Ebay = Fraud Investigator and analystDuties: • Ensuring that service level was maintained at all times by reviewing the various workflows, updating other team members as to what workflows needs attention and delegating appropriately to other team members to that effect • Reviewing customer accounts and ensuring that all accounts are legitimate.• Business acumen - assessing seller's business models in order to tailor solutions & help seller align their business model to eBay's.• Applying problem solving and analytical skills and demonstrating good judgment when reviewing accounts and determining the most appropriate action.• Supporting top clients in resolving fraud related issues proactively and reactively• Requesting relevant documents from members, analysing those documents to ensure legitimacy and providing the correct correspondence to members• Reviewing member’s business account and vetting them over the phone to establish the nature of their businesses and assessing the exposure of risk of their business failing and taking the necessary precautions to prevent business failure

Blanchardstown, Dublin

Quinn Direct insurance - Insurance claims investigatorDuties: • Registering and maintaining of claim files for commercial insurance policies from inception and monitoring it though the entire claim cycle. • Reviewing customers’ insurance documents for indemnity purposes and to ensure legitimacy.• Cross communicating with multiple third parties such as garages, Gardaí and insurance companies as well as Regional Claims Mangers.

The Square, Tallaght, Dublin 24

HSBC - Customer Account ManagerDuties:• Requesting and reviewing customer’s documents to ensure legitimacy and prevent any possibility of fraudulent activity and to ensure ethical lending.• Arranging personal loans for customers• Show excellent sales performance by achieving high targets and an ability to cross sell the company’s various products• Develop and maintain good relationships with a wide customer base. • Very close attention to detail and a high competence to deal with any queries regarding customers account

Wolfetone House, Wolfetone Street, Dublin 1

Title: Insurance AdvisorAXA InsuranceDuties:• Meeting and exceeding of sales targets.• Using initiative and sales techniques to cross sell the company’s features and benefits in a highly Competitive market. • Setting up car and house insurance policies for customers and an ability to handle any customer queries regarding their account • Working to achieve highest customer service standards when interacting with customers in regards to their motor, household or commercial vehicles.• Demonstrating an in-depth knowledge about the insurance industry and its principles.

Yes, Media And Marketing

From September 2004 to May 2009, I have exercised very strong initiative, ambition and discipline as I decided to further my career and go.

Leaving Certifcate