David Croucher Email & Phone Number

Gatineau, QC, CA

Ottawa, Ontario, Canada

• Setting up, maintaining and breaking down meeting spaces.
• Understanding event contracts and executing them in a timely manner, focusing on detail.
• Comply with quality assurance expectations and standards.
• Follow company safety and security policies and procedures to ensure a clean, safe, and secure environment.

Ottawa, Ontario, Canada

• Setting up, maintaining and breaking down meeting spaces.
• Understanding event contracts and executing them in a timely manner, focusing on detail.
• Operating a moving truck for outside catering functions. Loading and unloading equipment.
• Assisting other departments in need (Maintenance, Housekeeping and Stewarding).
• Comply with quality assurance expectations and standards.
• Follow company safety and security policies and procedures to ensure a clean, safe, and secure environment.Completed the Starwood Associate Development Program (Level 1 – Line Associate to Supervisor / Coordinator or.

Ottawa, Ontario, Canada

• Perform basic HTML coding.
• Complete basic Google Analytics tasks.
• Check navigation, UX factors and ensure design responsiveness.
• Worked with a custom CMS (jekyll) to manage website content (publish blog posts and update content)
• Some knowledge using Github

Ottawa, Ontario, Canada

• Process all guest check-ins by confirming reservations in the computer system.
• Create reservations in person or over the phone.
• Process all payment types such as room charges, cash, checks, debit, or credit.
• Welcome and acknowledge each guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
• Follow up with guests to ensure their requests or problems have been met to their satisfaction.