David Csordas

David Csordas Email and Phone Number

Senior Service Manager @ PCS-SYSTEM
Hungary
David Csordas's Location
Hungary, Hungary
David Csordas's Contact Details

David Csordas personal email

About David Csordas

David Csordas is a Senior Service Manager at PCS-SYSTEM. He possess expertise in service center, it service management, incident management, smsc, itil and 44 more skills.

David Csordas's Current Company Details
PCS-SYSTEM

Pcs-System

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Senior Service Manager
Hungary
Website:
pcs.hu
Employees:
13
David Csordas Work Experience Details
  • Pcs-System
    Senior Service Manager
    Pcs-System
    Hungary
    View
  • Pcs-System
    Senior Service Manager
    Pcs-System Jun 2024 - Present
    View
  • Kyndryl
    Senior Delivery Manager
    Kyndryl Sep 2021 - May 2024
    Budapest, Hungary
    View
  • Ibm
    Service Integration Leader
    Ibm Oct 2017 - Sep 2021
    Manage and drive Infrstructure & Application Operation for a domestic client from finance sector.
    View
  • Ibm
    Customer Operations Manager
    Ibm Feb 2016 - Sep 2021
    Budapest
    Managing Operations by focusing on one key customer.
    View
  • Ibm
    Service Support Manager
    Ibm Apr 2015 - Jan 2016
    Budapest
    Managing IT infrastructure and application operation being provided to IBM customers based on contractual client expectations aligned with internal / external processes and ITIL recommendations.
    View
  • Lufthansa Systems
    Service Support Manager
    Lufthansa Systems Jun 2013 - Apr 2015
    Budapest
    Managing IT infrastructure and application operation being provided to ILSY customers based on contractual client expectations aligned with internal / external processes and ITIL recommendations.
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  • Unisys
    Change Manager
    Unisys Dec 2010 - Jun 2013
    Budapest
    Main activities:- Create, maintain and update all change management related process- Manage projects through change management procedure- Manage the Change Management Life Cycle based on ITIL V3 recommendations- Own specific changes at a high level of professional services incorporating responsibility accountability, integrity and quality assurance at all times- Ensure efficient operation of the process on a ‘day to day’ basis- Guarantee the service continuity
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  • Ibm
    Client Support Manager
    Ibm Jan 2010 - Dec 2010
    Székesfehérvár
    Main activities:- Overall responsibility of the services provided by IBM to a specific client – mostly SAP and related AIX and monitoring infrastructure- Responsible for Customer Satisfaction, Cost & Efficiency, Business Controls, Teamwork, Delivery of Service to Contract- Create Change Management process fit to a specific client to improve the service quality and customer satisfaction- Single point of contact to the customer from IBM side- Keep SLA targets related incidents, problems and changes as well- Manage delivery in the day-to-day operation
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  • Ibm
    Change Management Coordinator - Focal Point For Danish Clients
    Ibm Jan 2009 - Dec 2009
    Main activities:Implement change management function in Hungary based on ITILRecommendation- Attending on Lean project – create and develop PBA Charts, Metrics andKPI's to improve the quality of our daily business- Lead Change Management Team – Danish region- Support 20 Danish customers- Create, update and use official IBM processes and policies
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  • Ibm
    Mainframe Storage Administrator - Last Level Support
    Ibm Apr 2007 - Dec 2008
    Main activities:- Perform scheduled Backup – Recovery- Create, maintain disaster recovery plan- Data movement between different version of systems- Ensure the data availability- Change and problem ticket handling
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David Csordas Skills

Service Center It Service Management Incident Management Smsc Itil Bmc Patrol Service Desk It Management Itil Certified Bmc Remedy It Outsourcing Service Delivery Problem Management It Operations Service Management Sla Vmware Aix Windows Server Disaster Recovery Itil V3 Foundations Certified Service Improvement Outsourcing Servers Mainframe System Administration Lotus Notes It Strategy Active Directory Ispf Solution Architecture Microsoft Exchange Data Center Technical Support Virtualization Project Management Help Desk Support Storage Area Networks Operating Systems Project Delivery Change Management Vmware Esx Storage Microsoft Technologies Sdlc Enterprise Architecture Infrastructure Business Continuity Citrix

David Csordas Education Details

Frequently Asked Questions about David Csordas

What company does David Csordas work for?

David Csordas works for Pcs-System

What is David Csordas's role at the current company?

David Csordas's current role is Senior Service Manager.

What is David Csordas's email address?

David Csordas's email address is dc****@****ibm.com

What schools did David Csordas attend?

David Csordas attended Pannon Egyetem - University Of Pannonia, Kodolányi János University, Toparti Grammar School.

What skills is David Csordas known for?

David Csordas has skills like Service Center, It Service Management, Incident Management, Smsc, Itil, Bmc Patrol, Service Desk, It Management, Itil Certified, Bmc Remedy, It Outsourcing, Service Delivery.

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