David Cuddy Email & Phone Number

Manchester Airport, England, United Kingdom

Working within a 199 bedroom hotel • Beat yearly budget by 70k in first year• Set standards of the department• Business of Bars Trained• Prepare staff rota• Attended Loyalty Champion Training• Train the team on new processes• Beat monthly revenue targets• Serve guests at bar/restaurant• Complaint handling• Banking• Reporting• Duty Manager responsibilities• Prepare staff rota• Conduct all ordering for department• Work with kitchen to ensure timely service• staff performance reviews• Create and develop Promotions & menus• Created all covid-19 collateral & many items of collateral in use in the hotels day to day operation keeping within brand standards.

Manchester, England, United Kingdom

(82 bedroom hotel)• Manage the day to day operation.• Train and lead the team.• Fire, Life and Safety representative.• Prepare and approve hotel rotas.• Onboarding of new team members.• Maintain communication with guests and resolve complaints quickly.• Promote team working.• Duty Manager responsibilities.• Drive revenue throughout the hotel.• Drive Health and Safety throughout the hotel operation.• Drive Social Media interactions.• Conduct team 1-2-1s.

Duty Manager of a bar/club with venue capaity of 700, I led a team of upto 18 staff across a 3 level venue.My duties included - opening and closing the venue, completing stock takes and safe checks, banking, ordering stock, completing Rota’s, skimming tills, completing health and safety checks, maintaining the standards of the venue, dressing the venue, taking bookings, controlling on shift expenditure and cashing up tills at the end of each shift.

advising the customer the best option to take regarding tax, answering calls, issuing letters and faxes, advising customers on forms and issuing paperwork to the employers.

rigging and de-rigging of sound and lighting systems, assisting and directing customers, setting conference and events, assisting on the load in and load out of the touring shows.

Duties included lifeguarding pools, setting up dry side sports, maintaining cleanliness and security of building.