David Cullen Email & Phone Number

Chorley, Gb

Manchester Area, United Kingdom

Manchester, England, United Kingdom

Soapworks Salford Quays

Responsible for running and optimising the work of the service delivery department in TalkTalk Business Operations. Leads over 100 people, responsible for delivering all the network and circuit requirements of TTB's Partner & Carrier customers. Deliver major transformation programmes in line with TTB strategic aims.Senior role within Operations Leadership Team that works very closely with senior stakeholders across TalkTalk ,major suppliers and end customers.

Irlam

Irlam

To manage the Wholesale mediation platform and support the TalkTalk Consumer/Business/Reseller billing teams.Manage the operation of the Carrier Billing systems and be responsible for the interconnect settlement, invoicing functions.The role will include responsibility to ensure the Wholesale Mediation & Carrier Billing platforms are sustainable, reliable & accurate, maximizing revenue to the TalkTalk Group

Preston

Responsible for the creation and delivery of the overall wholesale and retail billing strategy, working closely with the head of department, ensuring compliance to all lean sigma model office principles.develop a results orientated, flexible and highly motivated team, based across two sites. continually improve metrics against customer satisfaction measures for both retail and wholesale markets.

Preston, United Kingdom

Drive transformational change in the billing & collections Department by introducing new collections module.

Preston, United Kingdom

Define and deliver third party strategy to deliver commercial benefit and increased performance for the business to business collections department.Provide collections department with risk information to drive collections strategy based on risk and value of accounts.Leverage third party relationships with debt collection agencies, credit reference agencies and IT consultants to drive operational efficiencies and performance improvements across collections and the shared services… Show more Define and deliver third party strategy to deliver commercial benefit and increased performance for the business to business collections department.Provide collections department with risk information to drive collections strategy based on risk and value of accounts.Leverage third party relationships with debt collection agencies, credit reference agencies and IT consultants to drive operational efficiencies and performance improvements across collections and the shared services organisationDeliver a compensation model ensuring maximum ROI using an NRR (Net Rate of Return) calculation for modelling purposes Show less

Preston, United Kingdom

Responsible for £130M ledger, for services across all sectors, reducing the level of age debt, increasing cash collection.Produce cash forecasts and debtor analysis for finance department and senior management teamMonitor and review credit vetting processes to increase profitable acquisitions.Driving continuous improvements across the collection’s function by removing waste from processes and increasing operational performance.To lead and manage the people module of 45 people… Show more Responsible for £130M ledger, for services across all sectors, reducing the level of age debt, increasing cash collection.Produce cash forecasts and debtor analysis for finance department and senior management teamMonitor and review credit vetting processes to increase profitable acquisitions.Driving continuous improvements across the collection’s function by removing waste from processes and increasing operational performance.To lead and manage the people module of 45 people ensuring all teams work consistently in terms of performance management, development, training and successive planning. Show less

Preston, United Kingdom

Responsible for a £42M ledger, for services provided to Health & Emergency services and large corporate organisations.Manage, develop, coach and motivate a team of 11 people.Set and review monthly and yearly objectives and KPI’s.Control the end to end collections process within the company credit policy and make strategic recommendations.

A-Levels

Gcse'S