David Custer Email & Phone Number

Virginia Beach, VA, US

Manage, develop, and mentor ten software engineers supporting our USA Marketing and Global Philanthropic Engagement business units. Partner with product teams and tech leadership to help deliver business-aware scalable solutions.

• Manage, develop, and mentor six managers on building highly functional teams to execute roadmaps while driving a portfolio of products and owning the department backlog and product definitions.
• Own our Customer 360 product while also strategizing how to make our data available for business consumption and analytics focusing on adding iterative value and solving customer friction points
• Built a roadmap for our data platform working with stakeholders on prioritization and PI… Show more Manage, develop, and mentor six managers on building highly functional teams to execute roadmaps while driving a.
• Built a roadmap for our data platform working with stakeholders on prioritization and PI Planning for better delivery services, starting our first CM/RM team, and increasing releases from every two months to bi-weekly.
• Drive projects spanning migrating data pipelines to Azure and moving data ingestion from ETL to streaming.
• Technologies used: Splunk/Azure DevOps/GraphDB/CassandraDB/Databricks/SQL/Snowflake Show less

Washington D.C. Metro Area

• Managed key projects while supervising an engineering team of analysts and developers. Coordinate, plan, implement, and monitor complex projects across multiple teams.
• Self-taught a new Salesforce application and then designed six-month project timeline based on business value, dependency analysis, and level of effort. Over the six months delivered value at each planned project date
• Led an agile team of developers and analysts and our digital Glass claims product through a rewrite… Show more Managed key projects while supervising an engineering team of analysts and developers. Coordinate, plan.
• Led an agile team of developers and analysts and our digital Glass claims product through a rewrite where I built out the backlog iteratively delivering value and managing dependencies from start to finish, resulting.
• Organized project management from Excel to a groomed backlog by priority, increasing response time from a week to one day while hitting all major delivery dates, hitting top quartile peer and manager rating every year.

Washington D.C. Metro Area

• Three-year intensive rotational and project-focused management development program across multiple departments.
• Worked as a product development analyst, managing business and partners to improve IT products and reduce time to development while focusing on data-driven priorities
• Supervisor of 10 claims associates. In six months, led team to five promotions and 4th quartile to top of the 2nd

Richmond, VA

Provided marketing material, research, marketing design, and operational ideas to help market the fellowship and prepare for upcoming fellowship events, training 31 NGO leaders in Myanmar on business principles and skills.