I am a detail-oriented and high-performing professional with 7+ years of administrative expertise. Throughout the progression of my career, I've overseen full scope of office management responsibilities, including correspondence management, document control, report generation, file and database management, and complaint resolution, while offering front-line client support through interpersonal excellence. I pride myself on my ability to liaise with other teams and departments to coordinate service delivery, promote streamlined workflows, and drive operational efficiency. In doing so, I have been instrumental in promoting a culture of continuous improvement throughout the organization.Professional Development & Certifications: Alberta Health Care Certification | The Art of Customer Service Training | Corporate Registry Level 1 Certification | Commissioner for Oaths | Moves/Roads System Certification | Fraud Detection Training