Private Aircraft Charter Brokerage: Honesty, Consistency, Reliability. Access to any aircraft, any time, anywhere!

Executive Sales:Representing a fleet of aircraft, consistently forging strong relationships with brokers and retail clients. Responsible for generating millions in revenue.Currently in a supervisory/management role.Fuel Procurement:Consolidating fuel spend fleet-wide to negotiate fuel and airport service pricing.

Sales:▪ Joining the company as a junior sales representative, I quickly climbed in ranks by increasing the customer base by 27% and helping to create a new culture of customer engagement with a strong emphasis on service.Director of Operations:▪ Reporting directly to the Executive Vice President, I was responsible for the cultivation and execution of many re-organization efforts in the following departmental units with a central focus on interdepartmental communication/collaboration:a. Pricing1. Implemented bulk automation to the pricing process. b. Dispatch1. Authored and implemented first ever Standard Operating Procedure (SOP) for the Dispatch Unit; vastly improving basic operational function; increasing customer, vendor, and industry collaborator engagement.c. Information Technology1. Developed, organized and implemented new website; providing a 21st century experience to customers, vendors, and collaborators.2. Led standardization protocol development and execution for internal and external digital communication.3. Provided leadership in all digital marketing efforts.d. Credit1. Worked with the credit and legal departments’ leadership to ensure the company’s Terms and Conditions were accessible to customers during any electronic communication with employees as well as on the website.e. Accounts Payable1. Enforced cash flow reporting to company leadership and cultivated system of collaborative prioritization for company spending.f. Accounts Receivable1. Implemented customer invoicing standardization.g. Tax1. Enforced standard research and reporting function.Business Development Manager:▪ Before separating with Mercury, I was focused on strengthening the domestic direct processing network. Within the first 6 months of my Business Development, I singlehandedly added 46 direct processing locations while, simultaneously, supporting marketing efforts and continuing interdepartmental communication /collaboration from Dir. of Operations role.

--Provided exemplary service to a large/growing client base of aircraft operators, ranging from small general aviation operations, to major commercial airlines as a member of a world class fuel dispatch and sales maintenance team.--Cultivated, managed, and improved relationships with fuel suppliers world-wide. --Data retention process/infrastructure cultivation, execution, and management.--Generated fuel authorizations, pricing, and coordinate with suppliers, into-plane agents and ground handlers to ensure seamless fueling, aircraft servicing, permitting, and crew services

Electoral and Issue-Based Campaign Consultant:--Communication and Protocol Infrastructure Development, Execution, and Management.--Media Outreach and Management.--Database Retention and Maintenance.--Population/Statistical Data Analysis.--Crisis Aversion and Management.--Community/Special Interest and Government Relations. --Fundraising.--Event Planning and Execution.

--Managed and administered the Assembly Member’s District/Community office and staff. --Served as the office’s liaison to Manhattan Community Board 4 and LGBTQ community. --Provided policy analysis and proposed prospective initiatives for the Assembly Member’s legislative agenda.--Procured innovative office protocols and procedures for constituent services and information/contact retention.

Community Liaison--Served as Manhattan Borough President Scott M. Stringer’s lead point person to two distinct Manhattan districts including such prominent neighborhoods as The Lower East Side, Chinatown, The East Village, Chelsea, Hell’s Kitchen and Midtown West. --Directly aided the Borough President in analyzing, shaping, and implementing local policies that impact daily life of community district residents.--Strengthened the Borough President’s relationships by procuring commonalities and cultivating synergies with community stakeholders, organizations and groups. --Designed, coordinated and helped lead the Lower East Side Unity Rally; a march that attracted 500+ people in January of 2013 responding to a recent increase in youth violence. --Coordinated successful outreach efforts for new Community Board member applicants focussing on historically underrepresented underserved populations and communities. --Represented Borough President Stringer to three key Business Improvement Districts (BID) as a voting member to each BID’s Boards of Directors.--Fruitfully facilitated sensitive talks between the Borough President’s office and community members, stakeholders and organizations during several Uniform Land Use Review Procedures (ULURP) for high-profile large-scale development projects. --Participated in several relief efforts during and in the aftermath of Super Storm Sandy, principally focussed on the areas of Manhattan most adversely affected by the storm.Constituent Services Representative--Worked collaboratively with all levels of the Borough President's Office to provide immediate access to services and resources available to Manhattan resident. --Helped residents troubleshoot roadblocks in navigating the city's often confusing protocols and procedures. --This position enabled me to familiarize myself with New York City's municipal agency landscape.

Fine wine and locally sustainable food. Best Espresso, Manhattan, 2007, New York Magazine.

First job at a full service restaurant. I worked here between travels and school.