Network Delivery Lead
Current• Work to manage relationships with client stakeholders• Lead. Network Engineer responsible for improving and managing the enterprise LAN/WAN infrastructure to meet compliance and business needs focusing on high availability, security and security• Work with client to develop improved work flows• Key responsibilities included but not limited to testing/validation, auditing/assessment, 2nd Tier for high level change requests, Tier 3 escalation support, training of remote tech staff, vendor relations, client relations• Lead member responsible for escalation support for operations related trouble tickets• Create Visio network and elevation diagrams for existing and future network layouts• Specific technologies include but not limited to Palo Alto 3320, 850, and 820 series, Cisco WLC 5520 and 9800 802.1x, Cisco ISE, Nexus 5k 7k and 9k, Cisco Catalyst 9k.• Additional responsibilities include team management to ensure members address and resolve all tickets in a timely manner and meet all agreed upon SLA requirements.