• General Manager for high growth, innovative pet insurance business

• Founder of Local Selling, a new fulfillment channel offering configurable selling territories (as narrow as a single zip code) and omnichannel capabilities including Seller Self-Delivery and Buy Online, Pick-Up In-Store (BOPIS) for Amazon Sellers worldwide• Scaled revenue from $0 to $800M while maintaining 4.5 (out of 5.0) star quality rating (vs. 4.3 marketplace average) and 53% faster fulfillment • Own global product vision and go-to-market, discovery (search and browse), business operations (program management, account management and training), and data science and business intelligence capabilities, building team from zero to 45 professionals• Oversee end-to-end Seller and Customer Experience, with product roadmap spanning 50 engineers and 10 marketplaces• Regular presenter to Amazon S-Team

• General Manager and P&L owner of $4B revenue third-party Merchant Fulfilled (MFN) & Fulfillment by Amazon (FBA) heavy/bulky (50lbs+) product lines, delivering 36% topline growth in FY2020• Owned global product roadmap covering 150 software engineers and 30 platform tenants

• Built and launched recurring home services, offering Customers nationwide subscription services for home cleaning and lawn care,• Grew business to 4,000 subscribers, 4.8 (out of 5.0) star quality rating, $10 million annualized revenue and 93% monthly retention in first year

• Launched worldwide Brand Support, a new category of service and protection for Brand Owners, offering accelerated, specialized decision and legal support through a dedicated channel for global product authenticity, rights protection or abuse claims • Scaled program to 10K brands in first 90 days while delivering 43% faster issue resolution and 9% improvement in decision accuracy

• Enterprise program owner for $250 million Safeco and Liberty Mutual business and IT platform integration• Oversaw technical program and product management, process engineering, business requirements and execution across nine core product lines

• Product owner for Target’s mobile wallet app, leading business strategy, requirements and Agile development • Pilot generated 27% transaction cost reduction and 260% annualized increase in mobile payment adoption in first 60 days

• Owned strategic planning, business model design, go-to-market execution and corporate operations for venture-backed startup Accountable Care (ACO) solutions provider• Led teams including product development, client delivery, analytics and informatics, finance and Six Sigma• $12 million annualized revenue run-rate culminated in successful acquisition by a market-leading competitor

• Product Operations platform owner, overseeing requirements development, UI, PMO and Six Sigma teams • Delivered scalable product development infrastructure, including centralized data management platform, resulting in 14,000 hours of FTE efficiency gains + $750,000 annual cash savings

• Product owner for industry-first Book of Business (BoB) reporting capability, allowing for real-time tracking of in-force business and member disenrollment by 75 external agencies• Program was delivered on time and 30% under budget, with 100% user adoption within 60 days of launch

• Managed Wal-Mart / UnitedHealth sales partnership, placing UnitedHealth agents in 700 stores in 30 states • Venture generated over 5,000 applications at 20% lower acquisition cost than existing channels