Provided EFTPOS Technical Support for businesses.onboard new applicants.Administrate merchant applications via email/phone and processing applications to suit merchant financial needs e.g setting up MOTO requests, change of ownership etc.Efficient adept at handling various calls on a daily basis while consistently resolving clientele issues in a rapid manner Troubleshoot and administrate technical issues for customers. -password resets, emails,and specialise in EFTPOS technical support Handle customer interactions daily, giving detailed, personalised, friendly, and polite service to ensure customer retention and satisfactionCollate source data such as customer account details for addresses, phone, email, etc. and integrate into various software such as Salesforce.

Inbound/Outbound processing and sorting of customer packages Worked in a team-oriented environment to meet the end of shift deadlines Worked in a fast labour-intensive environment Duties include but not limited to; RF scanning, sorting, pallet wrapping, and stacking of pallets and cages as well as stacking parcels.Outperformed average KPI