David D'Avignon Email & Phone Number

New Haven County, Connecticut, United States

.•Responsible for the design, organization, and maintenance of a multi-domain network (2003\2008 AD- including VMware $ MS HyperV technology) with over 1500 users. Environment includes Windows 2003\2008 servers, Microsoft Clustering, Unix\Linux Servers, Siemens VoIP phone system, Cisco Router\Switch Multi – VLAN network. Including over 100 Remote Sites•Exchange Administrator for the network upgrade and conversion From Exchange 2003 to Exchange 2007.•Converted Novel client \ File Server… Show more .•Responsible for the design, organization, and maintenance of a multi-domain network (2003\2008 AD- including VMware $ MS HyperV technology) with over 1500 users. Environment includes Windows 2003\2008 servers, Microsoft Clustering, Unix\Linux Servers, Siemens VoIP phone system, Cisco Router\Switch Multi – VLAN network. Including over 100 Remote Sites•Exchange Administrator for the network upgrade and conversion From Exchange 2003 to Exchange 2007.•Converted Novel client \ File Server environment to 2003 Active Directory Domain implementing SAN technology.•Project Manager for deploying companywide email archiving, backup, and Disaster recovery solutions. •Responsible to keep Network Domain within SOX compliance through yearly testing.•Project Manager for upgrading and deploying Enterprise level Symantec Virus protection to over 100 remote locations. •Help Desk Manager (including multiple remote sites of) Nashville, Dallas, Nuevo Laredo HQ site, and basic administrative duties on JdEdwards- AS\400.•Administer and support a company wide VPN network for over 100 remote sites and remote sales personnel. •Created company Disaster Recovery documentation and updated current scheme with current DR site, also complied with SOX compliance of DR request with complete DR documentation testing.•Project lead for the reviewing and documenting the future upgrade and consolidation of network hardware and software for the purpose of cost effectiveness. This includes a broad upgrade of hardware, including virtualization, storage upgrade. Show less

• Responsible for the over-all maintenance of Insurity’s 2003 AD network, including Server’s, Mail Server (Exchange 2003), Server’s, Backup Software, Router’s, Firewall, Virus and SPAM Protection, Citrix environment, AT&T VoIP phone system.• Diagnosed, rebuilt and reconfigured Exchange 2003 to perform at a higher level.• Wrote disaster recovery documentation for Insurity’s Data center located in Alpharetta Georgia for their two main clients. Duties also included designing, quoting… Show more • Responsible for the over-all maintenance of Insurity’s 2003 AD network, including Server’s, Mail Server (Exchange 2003), Server’s, Backup Software, Router’s, Firewall, Virus and SPAM Protection, Citrix environment, AT&T VoIP phone system.• Diagnosed, rebuilt and reconfigured Exchange 2003 to perform at a higher level.• Wrote disaster recovery documentation for Insurity’s Data center located in Alpharetta Georgia for their two main clients. Duties also included designing, quoting, purchasing and configuring the equipment that would be both used during the actual DR test, and there after, as a testing facility for our pre-production environments. Show less

Responsible for the maintenance of over twenty clients who run a multitude of environments from Peer to Peer, NT 4.0, 2000 Active Directory, to 2003 Active Directory Enterprise edition and Small Business server. These duties also include, firewall, router, virus protection, Citrix Metaframe XP and Presentation 4.0, backup software, phone system, SPAM protection, and Exchange, or the clients POP3 mail server that is hosted by a third party ISP.Major projects include, Exchange 5.0 to 2000… Show more Responsible for the maintenance of over twenty clients who run a multitude of environments from Peer to Peer, NT 4.0, 2000 Active Directory, to 2003 Active Directory Enterprise edition and Small Business server. These duties also include, firewall, router, virus protection, Citrix Metaframe XP and Presentation 4.0, backup software, phone system, SPAM protection, and Exchange, or the clients POP3 mail server that is hosted by a third party ISP.Major projects include, Exchange 5.0 to 2000, GroupWise upgrade to 2003, NT 4.0 Domain upgrades to 2003 AD SBS, Client desktop upgrades from 95',98,' and NT 4.0 to XP professional and network connection.As the lead Network consultant, I accompany the sales team on final sales meetings to answer any technical questions and advise the potential clients on the fixes and/or changes that should be made to secure the current environment that they work in.Responsible for the upgrade of new clients from their current environment to 2003 Active directory. These duties include: the reconnaissance of the client's current network, documentation, and written estimate of what should be upgraded and the man hours needed to accomplish the task; the research, purchase, and building of equipment, such as servers, desktop, and other hardware requested; also, the implementation and upgrade of the current network to Active Directory. Attend outside sales and marketing events to give demos of Active Directory and to answer any technical questions that arise during the question and answer segment of the event.Ensure the mid level and entry level consultants are directed to duties that are within the scope of their expertise so that both client's problems are resolved quickly and efficiently and also allows the further education of the consultant.Meet with consultants weekly to discuss new issues that are called in by clients and to ensure that past issues have been resolved and documented. Show less

Project Lead for Network upgrade from NT 4.0 to 2000 Native Active Directory mode. Including migration of all users from Exchange 5.5 to Exchange 2003 Project lead for QA environment. Constant building of network environments for whatever platform QA needed to test their applications.Responsibilities included AD network design, troubleshooting, and administration of 25 Servers and over 100+ clients, including remote, manage Panasonic phone systemHelp Desk Manager; Manage, train… Show more Project Lead for Network upgrade from NT 4.0 to 2000 Native Active Directory mode. Including migration of all users from Exchange 5.5 to Exchange 2003 Project lead for QA environment. Constant building of network environments for whatever platform QA needed to test their applications.Responsibilities included AD network design, troubleshooting, and administration of 25 Servers and over 100+ clients, including remote, manage Panasonic phone systemHelp Desk Manager; Manage, train, and develop help desk employees. Responsible for all daily helpdesk duties, and first line support for company's software product.Project Lead for disaster recovery, archive and backup of system data.Project lead on company conversion to a new ISP, including network conversion and DNS host tables, exchange MX and PTR records.Responsible for the company wide upgrade of McAfee Virus Scan to Virus Scan Enterprise 7.0. Show less

Manage and provide helpdesk technical support for 300 users in-house and 500 users worldwide.Manage and maintain system backup and restore of system dataInvolved in the creation and development of an offsite disaster recovery and data archiving.Re-create customer environments for company customer support group in order for them to test and recreate problems for testing purposes.Responsible for 24 hour on call service during the week and weekends for technical support.Provide… Show more Manage and provide helpdesk technical support for 300 users in-house and 500 users worldwide.Manage and maintain system backup and restore of system dataInvolved in the creation and development of an offsite disaster recovery and data archiving.Re-create customer environments for company customer support group in order for them to test and recreate problems for testing purposes.Responsible for 24 hour on call service during the week and weekends for technical support.Provide product training in hardware and software applications for new employees.Communicate daily with management to report on the status of projects and problem resolution. Show less

Managed helpdesk staff of six. Provide training for other Help Desk, Production Services and Operations personnel.Project Lead the Help Desk in trouble shooting LAN problems, including system crashes and E-Mail related problems.Involved in upgrading workstations including installation of memory and network cards.Investigate and resolve function and response problems involving e-mail, job scheduling, JCL, printer lines, disk space, and file transfers.Schedule batch and real time… Show more Managed helpdesk staff of six. Provide training for other Help Desk, Production Services and Operations personnel.Project Lead the Help Desk in trouble shooting LAN problems, including system crashes and E-Mail related problems.Involved in upgrading workstations including installation of memory and network cards.Investigate and resolve function and response problems involving e-mail, job scheduling, JCL, printer lines, disk space, and file transfers.Schedule batch and real time payroll processing, while monitoring for completion and troubleshooting problems. Show less