David Ngo Email & Phone Number

Bentonville, Arkansas, US

• Adobe analytics implementation for www.walmart.com to capture clickstream data for Web and Mobile platforms, including company apps, using JavaScript and Node.js.
• Performed data analysis of clickstream data on Hadoop MapReduce platform to investigate data discrepancies and user journey.
• Migrated Adobe’s Omniture s_code/AppMeasurement code to server side to improve site performance.
• Created development builds of data mappings code on GitHub and deployed to QA and Production environment.
• Work closely with marketing management team on marketing analytics requirements, create Business Requirement Document and develop implementation.
• Examined mobile events from mobile devices such as iPhone, iPad, Android, and mWeb through Splunk (user-interactions via Anivia) for data investigation and mappings.

Sunnyvale, CA, US

• Lead and manage an engineering team onshore and offshore responsible for Clickstream data collection and reporting, A/B testing, and XML Authoring and publishing for www.juniper.net
• Responsible for all implementation requests and ensure all have measurement standards implemented and are functioning as expected.
• Orchestrated website tagging with Adobe tag manger, generated reports using Adobe Analytics, conducted analyses, created A/B and multivariate tests using Oracle Maxymiser, and managed web applications development for.
• Developed web applications for viewing product resources, such as system log explorer, SNMP MIB Explorer, and JUNOS XML API Explorer at apps.juniper.net/home.o Utilized Java, Javascript, Jquery, and Apache Lucene.
• Created documentation tools for technical writers to create, curate, and generate product documentations for all of Juniper products at www.juniper.net/documentation.o Utilized Java, Hibernate, JSF, Oracle DB, SQL, and.
• Developed product embedded help for Juniper’s software products such as Security Director, www.juniper.net/us/ en/products-services/security/security-director, including building A.I. assist chatbot.o Partnered closely.

Sunnyvale, CA, US

• Developed XML authoring application for technical writers to create, search, manage, and publish XML topic base documentation for all of Juniper’s products.o Utilized Arbortext Editor, Java, Swing, XML, DITA, and.
• Created web applications for technical writers to manage and publish topic base content to www.juniper.net/ documentation.o Utilized Java, Hibernate, Oracle DB, JDBC, and Teamsite CMS.
• Created full-text search of XML content using Apache Lucene to offer search capabilities for authoring application.o Utilized Java and Apache Lucene.
• Worked on custom workflow to coordinate tasks between technical writers and synchronize data between CMS and engineering systems to improve efficiency.
• Created integration with Teamsite CMS for content management of topic contents.

Boston, Massachusetts, US

• Senior Software Engineer (Consultant) 11/02 – 11/06
• Technical Lead for Boeing Wichita: Creating an authoring and publishing system for Boeing Wichita for editing airframe maintenance and operations manuals to incorporate changes as required for their modifications to.
• Senior Consultant for Beckman Coulter: I designed and developed a Web application using JSP, Struts and Java to automate the creating of prescription Label in PDF and EPS press ready format.
• Senior Consultant for CTB/McgrawHill: Developed an XML E-Learning system (I-KNOW) for CTB/McgrawHill, it’s an Online Assessments System (OAS) designed for classroom use.