David Ngo Email & Phone Number

Bentonville, Arkansas, Us

• Adobe analytics implementation for www.walmart.com to capture clickstream data for Web and Mobile platforms, including company apps, using JavaScript and Node.js.• Performed data analysis of clickstream data on Hadoop MapReduce platform to investigate data discrepancies and user journey.• Migrated Adobe’s Omniture s_code/AppMeasurement code to server side to improve site performance.• Created development builds of data mappings code on GitHub and deployed to QA and Production environment.• Work closely with marketing management team on marketing analytics requirements, create Business Requirement Document and develop implementation.• Examined mobile events from mobile devices such as iPhone, iPad, Android, and mWeb through Splunk (user-interactions via Anivia) for data investigation and mappings.

Sunnyvale, Ca, Us

• Lead and manage an engineering team onshore and offshore responsible for Clickstream data collection and reporting, A/B testing, and XML Authoring and publishing for www.juniper.net • Responsible for all implementation requests and ensure all have measurement standards implemented and are functioning as expected.• Orchestrated website tagging with Adobe tag manger, generated reports using Adobe Analytics, conducted analyses, created A/B and multivariate tests using Oracle Maxymiser, and managed web applications development for www.juniper.net.o Utilized Adobe DTM, Adobe Analytics, Oracle Maximyser, Angular JS, and Teamsite LiveSite.• Developed web applications for viewing product resources, such as system log explorer, SNMP MIB Explorer, and JUNOS XML API Explorer at apps.juniper.net/home.o Utilized Java, Javascript, Jquery, and Apache Lucene.• Created documentation tools for technical writers to create, curate, and generate product documentations for all of Juniper products at www.juniper.net/documentation.o Utilized Java, Hibernate, JSF, Oracle DB, SQL, and JDBC.• Developed product embedded help for Juniper’s software products such as Security Director, www.juniper.net/us/ en/products-services/security/security-director, including building A.I. assist chatbot.o Partnered closely with frameworks and application engineers’ team on Agile development.o Utilized Microsoft Azure and C#.• Managed Juniper’s community portal development, forums.juniper.net, offering technical resources, insights, and conversations.o Utilized Lithium community platform and FreeMarker.

Sunnyvale, Ca, Us

• Developed XML authoring application for technical writers to create, search, manage, and publish XML topic base documentation for all of Juniper’s products.o Utilized Arbortext Editor, Java, Swing, XML, DITA, and RenderX.• Created web applications for technical writers to manage and publish topic base content to www.juniper.net/ documentation.o Utilized Java, Hibernate, Oracle DB, JDBC, and Teamsite CMS.• Created full-text search of XML content using Apache Lucene to offer search capabilities for authoring application.o Utilized Java and Apache Lucene.• Worked on custom workflow to coordinate tasks between technical writers and synchronize data between CMS and engineering systems to improve efficiency.• Created integration with Teamsite CMS for content management of topic contents.

Boston, Massachusetts, Us

Senior Software Engineer (Consultant) 11/02 – 11/06• Technical Lead for Boeing Wichita: Creating an authoring and publishing system for Boeing Wichita for editing airframe maintenance and operations manuals to incorporate changes as required for their modifications to aircraft. I Responsible for creating a Web application using JSP and backend process in Java to export manuals from the Documentum Content Server and render it through Arbortext’s Publishing Engine to produce PDF and Change Pages. I Also, design and implement an XML comparison module to automate the Manufacture Revision Import process, this module make use of DeltaXML to compare two XML contents and then filtered through Java SAX filtering to markup changes.• Senior Consultant for Beckman Coulter: I designed and developed a Web application using JSP, Struts and Java to automate the creating of prescription Label in PDF and EPS press ready format. • Senior Consultant for CTB/McgrawHill: Developed an XML E-Learning system (I-KNOW) for CTB/McgrawHill, it’s an Online Assessments System (OAS) designed for classroom use (https://www.mheducation.com/prek-12/home-guest.html) which offers teachers options for designing, administering and automatically scoring instructional-base classroom assessments that indicate how students are progressing toward Content standards and objectives.