David Dalton Email & Phone Number

Anniston, Alabama Area

Responsible for sales of stringed classical musical instruments and accessories to customers throughout the world.

Ann Arbor, Michigan

M&M Distributing (Wholesale Sales Division of Shar Music) July 2003 to present Ann Arbor, Michigan Sales Manager / Lead Sales Person: Responsible for sales of stringed classical musical instruments and accessories to customers throughout the world. As a hands on Sales Manager I hired, trained and mentored multiple staff with a current staff of three sales associates.• Increased sales from $1,190 million at the end of 2002 to $3,394 million at the end of 2015. Over 13 years realized a 185% total growth in sales or a yearly growth on average of 14.2%.• Implemented plan for stabilization and modernization of faltering M&M Distributing from August 2003 through December 2003. Changed the department’s approach to generating sales from reactive to proactive. Outbound calling became the standard method of operation. Started process of restoring sales growth and profitability vs. August 2002 through December 2002.• Initiated accurate forecasting of proper stock levels for best selling products each year.• Effectively communicate with entire executive team to help ensure continuing success of sales division.• Create monthly targeted sales goals for each calendar year. • Plan and implement the on time creation and mailing of the semiannual full color wholesale catalog, the monthly sales and special promotions flyer and the weekly email.• Select products with the optimum profit potential for both the company and the wholesale customer base for the weekly email and monthly sales and special promotions flyer. • Ongoing partnership with warehouse staff to maintain quick turnaround time from warehouse receipt of order to actual order shipment. Together we have reduced this from an average of 72 to 96 hours to an average of 24 to 48 hours. • Handle all aspects of selecting, displaying, advertising and shipping items for National Association of Music Merchants and Violin Society of America trade shows here in the US.

Ann Arbor, Mi

MCI/Worldcom April 2000 to July 2003Provisioner/Circuit Designer: Responsibilities included making sure dedicated customer AOL was pleased with service. This included researching problems and providing corrections if need be. Senior team member involved in trouble shooting and fixing problems. Trained majority of the team members of the department in circuit design and trouble shooting to increase customer satisfaction. Was able to establish a good working relationship with high value customer. • Designed T1 MCI ingress and egress circuits from start to finish. Databases utilized in circuit design include COMS, Netcom, Workflow Manager, Netpro, and Mecca.• Researched problem allocations and request replacement or correct allocations if required.• Escalated for completion of past due orders from the engineer to the managerial level.• Worked directly with engineers as well as site technicians at various locations to trouble shoot problems if required. (This includes all issues with customer provided equipment, CPE.)• Placed orders for circuits with local exchange carriers (LEC) as needed.• Trained majority of the former members of the department in circuit design and trouble shooting.• Spearheaded holding MCI account team accountable for completion of all orders each month. (Account team was in operation from April of 2000 to April of 2001.) • Star of the Month: December 2000 and February 2001. (Program ran from November 2000 to February 2001.)

Bridgewater, Mi

Xela Pack, Incorporated June 1998 to April 2000Bridgewater, Michigan Sales Representative: Responsible for sales of small unit dosage contract packaging services to customers throughout the United States. Maintained a consistent and efficient system of communication with current as well as potential customers by utilizing Act 4.0, Microsoft Word, and Excel computer programs.• Designed the Ordinary or Extraordinary Sales Program.• Leading salesperson for new accounts 1st, 2nd, & 4th quarters of 1999.• Leading salesperson for total sales 4th quarter 1999. • Worked as liaison between the quality assurance department and customers. Provided samples to customers for stability and compatibility testing.• Presented customers with as many different packaging options as possible, while continuing to maintain optimum production efficiency and profitability.

Warren Michigan

Greenfield Hobby Distributors, Inc. September 1993 to June 1998Warren, MichiganSales Representative: Responsible for sales and support of hobby merchandise, card games, models, reference books, r/c accessories, etc., to over 400 retail accounts throughout the United States and Canada. Utilized Trac Line computer order system to speed response time.• Generated over $2,500,000 in sales in 1995-96.• Increased sales for three consecutive years, leading salesperson of seven from April of 1994 to March of 1998.• Managed customer relationships in order to help maximize customer’s sales and repurchases of product. • Emphasized efficient purchases and helped to eliminate inefficient purchases.• Helped customers review their business methodologies and incorporate change when necessary for growth.

Waterford, Mi

Dolphin Productions April 1988 to September 1993Waterford, MichiganGeneral Partner/Producer/Chief Fund Raiser: Supervised the fundraising, pre-production and production of the feature film “Hellmaster”.• Raised $650,000 through private investors located within the state of Michigan.• Followed up leads with professionals from the medical and business community.• Handled multiple tasks of employee/employer, crew/cast, union/non-union, and limited partner/general partner relations.• Worked with vendors to secure the most technologically efficient equipment and services available.

Farmington Hills, Mi

Victor Duncan August 1987 to April 1988Farmington Hills, MichiganHead of Merchandise Inventory: Responsible for sales and stocking of lighting, video, and film equipment to clients in the motion picture industry. This included industrial and feature length productions.• Tracked and maintained proper stock levels through on sight adjustments of computerized inventory.• Worked with management and vendors to introduce new products and technology to the film and video production community.